Retail Store Assistant – Flexible Weekend Shifts

Australian Red Cross; Manly; On-site; AUD 39,000 - 44,000; Full time

Job summary

Australian Red Cross is seeking a Shop Assistant to welcome customers, support day-to-day store operations, and help lead volunteers in a warm, inclusive environment. You will ensure excellent service, assist with donations, and maintain visual merchandising.

Join a trusted humanitarian charity, with opportunities to work closely with the Shop Manager and a team of volunteers, contributing to the community and the broader disaster response effort.

Qualifications

• Experience in retail, sales or customer-facing service roles.
• Strong communication and interpersonal skills.
• Friendly, customer-focused approach and genuine interest in helping others.
• Good presentation and visual merchandising skills.
• Awareness of fashion trends and brands.
• Reliability, punctuality and ability to work well in a team.
• Knowledge of WHS guidelines and hazards.

Responsibilities

• Welcome customers and lead volunteers to create a warm, inclusive store environment.
• Deliver excellent customer service and assist with donations.
• Maintain visual merchandising standards and ensure the store is safe, organised and ready for trade each day.

Skills

Experience in retail

Strong communication

Friendly customer-focused

Good presentation

Fashion awareness

Reliability & punctuality

WHS knowledge

Job description

Australian Red Cross is seeking a Shop Assistant to welcome customers, support day-to-day store operations, and help lead volunteers in a warm, inclusive environment. You will ensure excellent service, assist with donations, and maintain visual merchandising.

Join a trusted humanitarian charity, with opportunities to work closely with the Shop Manager and a team of volunteers, contributing to the community and the broader disaster response effort.