Casual Store Assistant – Make a Difference in Community

Australian Red Cross; Melbourne; On-site; AUD 33,000 - 47,000; Part time

Benefits offered by this job

Salary packaging

Free flu vaccinations

Headspace wellbeing app

Employee discounts

Training & development

Job summary

Australian Red Cross is seeking a Shop Assistant for a casual role in Bentleigh. You will welcome customers, support the Shop Manager, and lead volunteers to create a warm, inclusive store environment.

You’ll handle day-to-day operations, including donations and visual merchandising, ensuring safety and readiness for trade each day. Ideal candidates have retail or customer-facing experience, strong communication, a friendly, customer-focused approach, and knowledge of WHS guidelines.

Qualifications

• Experience in retail, sales or customer facing service roles.
• Strong communication and interpersonal skills.
• A friendly, customer focused approach and genuine interest in helping others.
• Good presentation and visual merchandising skills.
• Awareness of fashion trends and brands.
• Reliability, punctuality, and the ability to work effectively as part of a team.
• Knowledge of WHS guidelines and hazards.

Responsibilities

• Welcome customers and provide friendly, helpful service.
• Assist with donations and maintain store presentation and merchandising.
• Lead volunteers and support day-to-day store operations with the Shop Manager.
• Help ensure the store is safe, organized and ready for trade each day.

Skills

Retail experience

Communication skills

Customer focus

Visual merchandising

Teamwork

WHS knowledge

Job description

Australian Red Cross is seeking a Shop Assistant for a casual role in Bentleigh. You will welcome customers, support the Shop Manager, and lead volunteers to create a warm, inclusive store environment.

You’ll handle day-to-day operations, including donations and visual merchandising, ensuring safety and readiness for trade each day. Ideal candidates have retail or customer-facing experience, strong communication, a friendly, customer-focused approach, and knowledge of WHS guidelines.