Statewide Facilities Performance Lead

Court-Services-Victoria; Melbourne; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible hours

Hybrid/remote work options

Parental leave

Career development & mobility

Diversity & inclusion

Job summary

Court Services Victoria in Melbourne seeks a Facilities Performance & Assurance Manager to oversee statewide hard and soft facilities maintenance, cleaning, and related services. You will ensure assets are well maintained, safe, and operational to support court operations.

You will lead service delivery oversight, KPI monitoring, and continuous improvement across CBD sites, partnering with Contract Managers and Facilities Managers to drive value for money and quality outcomes across the Courts

Qualifications

• Experience in facilities management with planned and reactive maintenance.
• Knowledge of KPI monitoring, issue escalation and continuous improvement.
• Familiarity with asset management systems and building compliance requirements.

Responsibilities

• Oversee statewide hard and soft facilities maintenance and cleaning contracts.
• Monitor contractor performance and ensure compliance with contractual requirements.
• Provide authoritative technical advice on building maintenance and risk management.
• Lead service delivery oversight during contract transition and continuous improvement.
• Foster relationships with Contract Managers, judiciary and service providers to ensure high-quality service.

Skills

Facilities management

Contract performance monitoring

Asset management systems

Building Code of Australia knowledge

Education

Relevant degree in facilities management or engineering

Tools

CMMS / asset management software

Job description

Court Services Victoria in Melbourne seeks a Facilities Performance & Assurance Manager to oversee statewide hard and soft facilities maintenance, cleaning, and related services. You will ensure assets are well maintained, safe, and operational to support court operations.

You will lead service delivery oversight, KPI monitoring, and continuous improvement across CBD sites, partnering with Contract Managers and Facilities Managers to drive value for money and quality outcomes across the Courts