Statewide Court Operations Strategist

Court-Services-Victoria; Victoria; On-site; AUD 150,000 - 190,000; Full time

Job summary

Court Services Victoria is seeking an experienced operational leader to drive statewide court performance and continuous improvement. You will use data-driven insights to streamline processes, enhance case flow, and support registry and court services across Victoria.

You will lead workforce planning and transformation initiatives, ensuring a safe, inclusive workplace while aligning with Aboriginal cultural awareness and inclusion goals. A statewide travel requirement is expected.

Qualifications

• Extensive experience delivering operational excellence in complex environments.
• Strong capability in performance monitoring, data analysis and strategic decision-making.
• Proven ability to resolve operational challenges and drive service improvements.
• Exceptional stakeholder engagement, influence and negotiation skills.
• Experience leading change, workforce planning and business improvement initiatives.

Responsibilities

• Ensure operational continuity of Magistrates' Court and other court venues, delivering required services and contingency planning.
• Monitor demand, performance outputs and resourcing to meet objectives.
• Assist leadership to identify service improvements, manage demand pressure and performance issues.
• Foster a culturally safe and inclusive workplace for staff and court users.
• Develop workforce planning and succession modelling across court staff to maximise career potential.

Skills

Operational leadership

Performance monitoring

Data analysis

Strategic decision-making

Stakeholder engagement

Change management

Workforce planning

Public sector experience

Job description

Court Services Victoria is seeking an experienced operational leader to drive statewide court performance and continuous improvement. You will use data-driven insights to streamline processes, enhance case flow, and support registry and court services across Victoria.

You will lead workforce planning and transformation initiatives, ensuring a safe, inclusive workplace while aligning with Aboriginal cultural awareness and inclusion goals. A statewide travel requirement is expected.