Stakeholder‑Focused Admin & Operations Officer

HR Partners; Mount Isa City; Sur place; AUD 65 000 - 75 000; Plein temps

Résumé du poste

Randstad are partnering with a large State Government Department to recruit a Business Support Officer A03 based in Mount Isa. The role covers handling correspondence, managing calls, and delivering timely services in a fast-paced environment.

You will build relationships with stakeholders, maintain records in Ellipse and MS Office, and contribute to a positive team culture with strong communication and problem-solving skills.

Qualifications

• Experience in customer service/administration roles.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Word, Teams).

Responsabilités

• Monitor and manage internal/external correspondence and calls.
• Respond within required time frames and meet KPI targets.
• Engage with stakeholders to ensure timely delivery of services.
• Maintain accurate records and prepare documents/reports.
• Contribute to a positive team culture and professional environment.

Connaissances

Problem-solving

Multitasking

Customer service

Phone skills

De-escalation

Time management

Teamwork

Communication

Outils

Excel

Word

Teams

Description du poste

Randstad are partnering with a large State Government Department to recruit a Business Support Officer A03 based in Mount Isa. The role covers handling correspondence, managing calls, and delivering timely services in a fast-paced environment.

You will build relationships with stakeholders, maintain records in Ellipse and MS Office, and contribute to a positive team culture with strong communication and problem-solving skills.