Business Support Officer

Precruitment; Mount Isa City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Precruitment invites an experienced administration professional to support a busy Queensland Government environment in Mount Isa. You will deliver high-quality customer service while handling diverse administrative tasks, including travel coordination and stakeholder support.

This role is a temporary contract through to 29 January 2027, offering varied responsibilities and opportunities to contribute to procedure improvements while collaborating with local suppliers and internal teams in a

Qualifications

• Strong administration and customer service experience.
• Excellent Excel and Microsoft Office skills.
• Excellent attention to detail and accuracy.
• Flexible attitude and ability to adapt to changing priorities.
• Strong communication and stakeholder engagement skills.
• Ability to work independently and as part of a team.
• Clean driver’s licence is mandatory.

Responsibilities

• Coordinate travel arrangements including flights, accommodation, charters, ferries and car hire.
• Manage correspondence, telephone enquiries, records and information systems.
• Engage with local suppliers, industry and internal/external stakeholders to ensure timely services.
• Support maintenance of procedures, manuals and registers and contribute to continuous improvement.

Skills

Admin experience

Customer service

Excel skills

Attention to detail

Flexibility

Stakeholder engagement

Independent & team work

Tools

Microsoft Office

Job description

Deliver high-quality customer service and administration support within a busy Queensland Government environment.

• Join a supportive team where your organisation and customer service skills will be valued
• Enjoy a varied role covering travel coordination, administration and stakeholder support
• Build your experience in a fast-paced environment where no two days are the same

About the Organisation

Our client is a Queensland Government organisation responsible for delivering and maintaining important infrastructure across Queensland.

The Opportunity

Based in Mount Isa, this is an opportunity for an experienced administration professional to provide efficient and high-quality customer service and administrative support to the organisation’s customers and the wider team.

You will coordinate travel arrangements including flights, accommodation, charters, ferries and car hire, while also managing correspondence, telephone enquiries, records and information systems. The role will involve working with local suppliers, industry and internal and external stakeholders to ensure services are delivered efficiently and within required timeframes.

You will also contribute to maintaining procedures, manuals and registers, supporting continuous improvement and undertaking general administration functions as required.

This is a temporary contract with the possibility of extension.

About You

You will be a professional and customer-focused administrator who can confidently manage competing priorities in a fast-paced environment.

You will ideally have:

• Strong administration and customer service experience
• Strong Excel skills and confidence using Microsoft Office
• Excellent attention to detail and accuracy
• A flexible attitude and ability to adapt to changing priorities
• Strong communication and stakeholder engagement skills
• The ability to work effectively both independently and as part of a team
• A clean driver's licence, which is mandatory

What’s On Offer

• Mount Isa-based opportunity
• Temporary contract through to 29 January 2027
• Varied administration and customer service responsibilities
• Opportunity to work within a Queensland Government environment

To be eligible to apply for this job, you must be an Australian or New Zealand citizen or have an appropriate visa to be able to live and work in Australia.

Job Ref#5585