Specialist Medical Receptionist Pt Job Id 2285

Doctors Secretarial Agency; Melbourne; Sur place; AUD 34 000 - 48 000; Temps partiel

Avantages offerts par ce poste

Parking nearby

Uniform provided

Résumé du poste

Doctors Secretarial Agency is seeking a Specialist Medical Receptionist (PT) for a inner-northwest Melbourne practice, offering a friendly, efficient front-desk experience. You will greet patients, manage appointments and payments, and support with admin tasks in a busy clinical environment.

Ideal candidates bring calm, professional presentation, strong telephone etiquette, and proven computer skills. Familiarity with Gentu software is highly valued, with parking nearby and convenient transit

Qualifications

• Ability to protect patient privacy and confidentiality.
• Clear communication with doctors, staff, patients.
• Excellent telephone manner.
• Professional presentation at all times.
• Ability to work in a team and independently.
• Prioritise and organise workflow effectively.
• Proven computer skills.

Responsabilités

• Meet and greet patients
• AI call and payment management
• Running consulting sessions
• Preparing and receipting consult accounts
• Booking and billing of procedures
• Preparing theatre lists
• Use of Gentu medical software is essential
• Answering telephone
• Booking patient appointments
• Data entry of patient details
• Open and close practice
• General admin. duties - scanning, faxing, filing etc.
• End of day duties

Connaissances

Meet and greet patients

Data entry

Booking and billing

End of day duties

Teamwork

Organisational skills

Telephone etiquette

Outils

Gentu medical software

Description du poste

SPECIALIST MEDICAL RECEPTIONIST – PT

SPECIALIST PRACTICE IN THE INNER NORTHWEST

LONG WEEKEND EVERY WEEK

PARKING NEARBY

We are seeking a professional, caring and personable team member to be the welcoming face of reception within a busy front-desk environment, while also assisting with a range of administrative tasks.

Patient care is at the heart of this practice, with a strong focus on providing patients with a positive and supportive experience throughout their journey - from initial consultation through to clinical procedures and post-procedure care.

This is an excellent opportunity for someone looking to work close to home in Melbourne's Inner Northwest, with convenient access to all-day parking nearby, the local train station within walking distance, trams at your doorstep and a vibrant local shopping precinct.

If you take pride in delivering exceptional patient service and enjoy being part of a professional and caring team, we would love to hear from you.

Days and hours: Monday to Thursday, 7.30 am to 3.30/4 pm

Duties will include:

• Meet and greet patients
• AI call and payment management
• Running consulting sessions
• Preparing and receipting consult accounts
• Booking and billing of procedures
• Preparing theatre lists
• Use of Gentu medical software is essential
• Answering telephone
• Booking patient appointments
• Data entry of patient details
• Open and close practice
• General admin. duties - scanning, faxing, filing etc.
• End of day duties

Essential Criteria:

• Ability to protect patient privacy and confidentiality.
• Clear communication skills, with the ability to communicate effectively with doctors, staff, patients etc
• Excellent telephone manner
• Professional presentation at all times (uniform provided)
• Ability to work within a team, as well as independently.
• Prioritise and organise workflow effectively.
• Proven computer skills.

The successful candidate must be able to work in a team environment and maintain a calm, friendly manner. Experience in a similar role in medical rooms is highly regarded, along with a strong understanding of patient care and confidentiality. Competitive hourly rate. Parking nearby.