Medical Receptionist - Pt

Doctors Secretarial Agency; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Parking nearby

Uniform provided

Job summary

Doctors Secretarial Agency in Melbourne's Northcote area is seeking a permanent part-time Medical Receptionist to join our general practice client. The role is four days per week with varied duties and a focus on delivering a welcoming patient experience.

As the first point of contact, you will greet patients, input data into the system, process payments, answer calls and support staff using Best Practice Medical Software. A professional, team‑oriented approach is essential.

Qualifications

• Experience using a GP/medical software (Best Practice) is preferred.
• Strong data entry and payment processing skills.
• Excellent phone manner and customer service.
• Ability to work effectively in a team.

Responsibilities

• Greet patients and manage front-desk operations.
• Input patient data into the system and register new patients.
• Accept and receipt payments from patients.
• Answer telephones and direct calls as needed.
• Use Best Practice Medical Software to support clinic workflow.

Skills

Data entry

Cash handling

Phone etiquette

Customer service

Tools

Best Practice Medical Software

Job description

PERMANENT PART-TIME MEDICAL RECEPTIONIST

NORTHCOTE LOCATION

4 DAYS PER WEEK

A position has become available less than 10km north of Melbourne CBD in a well-established modern General Practice. Our client is dedicated to providing their patients with only the highest quality of care and are committed to promoting good health and well-being. The position is a part-time role working on 4 days per week. Perfect for work/life balance!

Hours/Days:

Monday 7.30 am to 3.30 pm

Tuesday 7.30 am to 3.30 pm

Wednesday 9.00 am to 6.00 pm

Thursday RDO - relief as required

Friday 7.30 am to 3.30 pm

Saturday Occasional relief as required 9.30 am to 1.30 pm

Enjoy excellent working conditions in a welcoming and professional environment where no two days are the same. As the first point of contact for patients, you will play an important role in creating a positive experience, while enjoying a varied role that keeps you engaged and makes you feel valued as part of the team.

Responsibilities will include but are not limited to:

• Meeting and greeting patients on arrival to the clinic
• Data input into the system - registering patients
• Accepting and receipting payments
• Answering telephones
• Use of Best Practice Medical Software

Previous experience within a private general practice and knowledge of Best Practice is highly desirable. The ability to work within a team environment in a fast-paced practice whilst maintaining outstanding customer service skills will guarantee you this role.

Offering competitive hourly rate, loads of parking nearby and a uniform is provided.