Specialist Medical Receptionist (PT) - Patient Care & Admin

Doctors Secretarial Agency; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Parking nearby

Uniform provided

Job summary

Doctors Secretarial Agency is seeking a Specialist Medical Receptionist (PT) for a inner-northwest Melbourne practice, offering a friendly, efficient front-desk experience. You will greet patients, manage appointments and payments, and support with admin tasks in a busy clinical environment.

Ideal candidates bring calm, professional presentation, strong telephone etiquette, and proven computer skills. Familiarity with Gentu software is highly valued, with parking nearby and convenient transit

Qualifications

• Ability to protect patient privacy and confidentiality.
• Clear communication with doctors, staff, patients.
• Excellent telephone manner.
• Professional presentation at all times.
• Ability to work in a team and independently.
• Prioritise and organise workflow effectively.
• Proven computer skills.

Responsibilities

• Meet and greet patients
• AI call and payment management
• Running consulting sessions
• Preparing and receipting consult accounts
• Booking and billing of procedures
• Preparing theatre lists
• Use of Gentu medical software is essential
• Answering telephone
• Booking patient appointments
• Data entry of patient details
• Open and close practice
• General admin. duties - scanning, faxing, filing etc.
• End of day duties

Skills

Meet and greet patients

Data entry

Booking and billing

End of day duties

Teamwork

Organisational skills

Telephone etiquette

Tools

Gentu medical software

Job description

Doctors Secretarial Agency is seeking a Specialist Medical Receptionist (PT) for a inner-northwest Melbourne practice, offering a friendly, efficient front-desk experience. You will greet patients, manage appointments and payments, and support with admin tasks in a busy clinical environment.

Ideal candidates bring calm, professional presentation, strong telephone etiquette, and proven computer skills. Familiarity with Gentu software is highly valued, with parking nearby and convenient transit