Spare Parts Interpreter

NQAS Powershed; Cairns Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Full training provided

Mentoring and career development

Supportive team culture

Job summary

NQAS Powershed, a trusted name in agricultural and mechanical industries across Queensland, invites you to join our busy Cairns regional branch. This diverse role blends customer service, parts sales and warehouse duties, offering hands-on learning and daily variety.

You will help customers identify the right parts, promote products and build lasting relationships while supporting showroom presentation and dispatch tasks. Forklift experience is a bonus.

Qualifications

• Experience assisting customers with parts and solutions.
• Ability to interpret parts requirements using catalogs and supplier resources.
• Strong organisational skills and attention to detail.
• Forklift licence is preferred but not essential.

Responsibilities

• Assist customers by identifying and supplying the correct parts and solutions.
• Promote and recommend products to existing and new customers.
• Interpret parts requirements using catalogs and supplier resources.
• Build strong customer relationships through exceptional service and follow-up.
• Maintain an organised showroom and assist with warehouse tasks as needed.
• Pack and dispatch customer orders and support daily branch operations.

Skills

Customer service

Sales

Stock management

Communication

Team player

Job description

NQAS Powershed is a trusted name in the agricultural, industrial and mechanical industries across Queensland and a global leader in sugar cane harvester spare parts.

We're looking for an enthusiastic and motivated individual who is ready to build a long-term career, not just find their next job. Whether you're already experienced or looking to develop new skills, we'll provide the training, support and opportunities you need to succeed.

Build a Career with NQAS Powershed

NQAS Powershed is a trusted name in the agricultural, industrial and mechanical industries across Queensland and a global leader in sugar cane harvester spare parts.

We're looking for an enthusiastic and motivated individual who is ready to build a long-term career, not just find their next job. Whether you're already experienced or looking to develop new skills, we'll provide the training, support and opportunities you need to succeed.

Why Join NQAS Powershed?

At NQAS Powershed, you'll become part of a supportive team where your development matters.

Full training and ongoing mentoring provided

Develop specialist skills in parts interpretation, technical product knowledge and customer service

Variety every day with a mix of sales, warehouse and operational responsibilities

Secure, long-term career opportunities within a growing and well-established business

Friendly team culture with genuine support and career development

Work with industry-leading products and customers across the agricultural sector

About the Role

This is a diverse and hands-on position that combines customer service, technical parts sales and warehouse operations.

Your responsibilities will include:

• Assisting customers by identifying and supplying the correct parts and solutions for their needs

• Promoting and recommending products to both existing and new customers

• Interpreting parts requirements using catalogues, databases and supplier resources

• Building strong customer relationships through exceptional service and follow-up

• Maintaining an organised, professional and visually appealing showroom

• Picking, packing and dispatching customer orders

• Assisting with machine assembly, preparation and deliveries when required

• Supporting the day-to-day operations of a busy and successful branch

About You

We're looking for someone who is reliable, eager to learn and enjoys working as part of a team.

Ideally, you will have:

• Strong organisational skills and attention to detail

• A proactive attitude and willingness to learn

• The ability to work independently and manage competing priorities

• Good communication and customer service skills

• An interest in agriculture, machinery, mechanical products or parts sales

• A current driver's licence

• A forklift licence (preferred, but not essential)

What Success Looks Like

You’ll thrive in this role if you enjoy solving problems, helping customers, learning about machinery and products, and being part of a team that takes pride in delivering excellent service.