Spa Front Desk & Guest Experience Specialist

endota; Gold Coast City; On-site; AUD 32,000 - 37,000; Full time

Benefits offered by this job

Discount on treatments

Wholesale product pricing

Free endota Retreat membership

National Education Program

Therapist Awards

Incentive program

Spa challenges with prizes

Job summary

endota Broadbeach in the Gold Coast region seeks a Spa Receptionist/Assistant to deliver exceptional customer service in-spa, over the phone and via email. You will manage bookings, vouchers and product sales, and handle admin tasks with accuracy.

The role includes light housekeeping, data entry and stock duties, with availability for late nights and weekends. Join a renowned wellness brand offering staff benefits and ongoing education.

Qualifications

• Reception experience is preferred.
• Strong customer service skills.
• Excellent time management and multitasking.
• Strong communication and presentation.
• Availability for late nights and weekends.

Responsibilities

• Manage treatment bookings.
• Process gift vouchers and product sales.
• Answer emails and inquiries.
• Data entry and inventory support.
• General cleaning duties (laundry, vacuuming, dusting).
• Stocking and organizing products.

Job description

endota Broadbeach in the Gold Coast region seeks a Spa Receptionist/Assistant to deliver exceptional customer service in-spa, over the phone and via email. You will manage bookings, vouchers and product sales, and handle admin tasks with accuracy.

The role includes light housekeeping, data entry and stock duties, with availability for late nights and weekends. Join a renowned wellness brand offering staff benefits and ongoing education.