Spa Host & Front Desk | Casual, 5-Star Service

RACV; Gold Coast City; Sur place; AUD 34 000 - 44 000; Plein temps

Avantages offerts par ce poste

Employee discounts on RACV products &

Résumé du poste

RACV Royal Pines Resort is seeking a Spa Host for One Spa on the Gold Coast. This casual role is approx 3 shifts per week (about 20 hours), with full days from 8:15am to 5:30pm. Flexibility to work weekends and public holidays is required.

You'll welcome guests at reception, handle enquiries, take reservations, and support the spa team with admin tasks. Experience in hospitality reception and a pleasant, professional manner are essential.

Qualifications

• Day spa/beauty/wellness reception experience preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and basic booking systems.

Responsabilités

• Greet guests at reception and respond to enquiries.
• Take reservations and manage appointment availability.
• Prepare treatment rooms and maintain stock of supplies.
• Promote One Spa products and services and support Spa Manager.

Connaissances

Customer service

Reception

Booking systems

Administrative duties

MS Office

Outils

PMS system

Microsoft Outlook

Excel

Word

Description du poste

RACV Royal Pines Resort is seeking a Spa Host for One Spa on the Gold Coast. This casual role is approx 3 shifts per week (about 20 hours), with full days from 8:15am to 5:30pm. Flexibility to work weekends and public holidays is required.

You'll welcome guests at reception, handle enquiries, take reservations, and support the spa team with admin tasks. Experience in hospitality reception and a pleasant, professional manner are essential.