Solutions-Focused Sales Engineer

Ingersoll Rand Compressor Systems & Services; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

CAPS Australia is looking for a Sales Engineer in Sydney to drive revenue by addressing customer enquiries with technical solutions and coordinating with the sales team. You will present technical solutions, win new business, and support service and parts teams to achieve branch targets.

You will collaborate closely with the Branch Manager and wider national teams to build strong customer relationships, deliver quotations, and ensure high levels of customer satisfaction in a fast-paced

Qualifications

• Efficient time management to maximise productivity.
• Results-oriented with a strong sales drive.
• Customer-focused with excellent relationship-building.
• Initiative to identify opportunities and resolve issues.

Responsibilities

• Collaborate with the branch team to increase revenue across equipment, parts, hire, and service.
• Identify and implement improvements to increase customer satisfaction and sales.
• Manage and respond to customer enquiries about spare parts, tools, generators, and air and gas compressors.
• Prepare quotes and follow through to successful outcomes.
• Meet or exceed sales objectives for revenue and KPIs.
• Provide internal support to Sales, Parts, and Service.
• Maintain relationships with customers to encourage repeat business.
• Use CRM to track leads and analyze sales data.
• Proactively improve customer experience and adjust practices to exceed expectations.
• Ensure all transactions follow internal policies.

Skills

Time Management

Results Orientation

Customer Focus

Initiative

Adaptability

Communicating

Relationship Building

Drive for Results

Education

C class driver’s license

Job description

CAPS Australia is looking for a Sales Engineer in Sydney to drive revenue by addressing customer enquiries with technical solutions and coordinating with the sales team. You will present technical solutions, win new business, and support service and parts teams to achieve branch targets.

You will collaborate closely with the Branch Manager and wider national teams to build strong customer relationships, deliver quotations, and ensure high levels of customer satisfaction in a fast-paced