Industrial Solutions Sales Engineer

Ingersoll-Rand plc; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

CAPS Australia, part of the Ingersoll Rand family, is seeking a Sales Engineer to act as the frontline representative within our Melbourne branch. You will engage with customers, determine suitable solutions, and drive revenue across the full product range including spare parts, generators, and air and gas compressors.

You will deliver technical presentations, support the branch team, use CRM to track leads, and aim to exceed sales objectives and margins.

Qualifications

• Time Management: Efficiently manage time and workload to maximise productivity.
• Results Orientation: Drive to meet or exceed sales targets and customer service goals.
• Customer Focus: Commitment to delivering quality service and building relationships.
• Initiative: Proactively identify opportunities for improvement and act to resolve issues.

Responsibilities

• Collaborate with the branch team to grow revenue across equipment, parts, hire, and service.
• Identify improvements to increase customer satisfaction and sales outcomes.
• Handle enquiries on spare parts, tools, generators, and air/gas compressors.
• Prepare quotations and follow through to successful outcomes.
• Meet or exceed sales objectives and KPIs.
• Provide responsive support to Sales, Parts and Service teams.
• Strengthen relationships with existing customers to drive repeat business.
• Use CRM to track leads and analyse sales data.
• Proactively improve the customer experience and adapt practices.
• Ensure all transactions comply with internal policies.
• Achieve and exceed revenue targets.
• Drive monthly or annual revenue growth.
• Identify and qualify potential customers via prospecting and networking.
• Convert leads into new customers.
• Maintain relationships to encourage loyalty.

Skills

Time management

Results orientation

Customer focus

Initiative

Job description

CAPS Australia, part of the Ingersoll Rand family, is seeking a Sales Engineer to act as the frontline representative within our Melbourne branch. You will engage with customers, determine suitable solutions, and drive revenue across the full product range including spare parts, generators, and air and gas compressors.

You will deliver technical presentations, support the branch team, use CRM to track leads, and aim to exceed sales objectives and margins.