Social Housing Officer – Tenancy & Property Management

MA MISSION AUSTRALIA; Darwin; On-site; AUD 77,000 - 95,000; Full time

Benefits offered by this job

Not-for-profit salary packaging (tax)

Free external counselling & chaplaincy

Volunteering opportunities

Additional annual leave purchase

Special leave days (Thank You Day & W–

Job summary

Mission Australia Housing is seeking a dedicated tenancy and property manager to oversee a portfolio of social and affordable housing across Darwin. You will support tenants to sustain tenancies, conduct inspections, manage rent and arrears, and maintain accurate records in line with regulatory requirements.

By building strong relationships with tenants, partners and government agencies, you will contribute to continuous improvement and positive housing outcomes while ensuring high-quality

Qualifications

• Experience in community housing or social housing
• Knowledge of tenancy legislation and rent management
• Strong administrative and reporting skills
• Ability to build positive relationships with stakeholders and tenants

Responsibilities

• Manage a portfolio of social and affordable housing tenancies and provide high-quality tenancy and property management services
• Support tenants to sustain tenancies with guidance on rights, responsibilities and support services
• Monitor rent payments, arrears, tenancy breaches and income reviews in line with policy and legislation
• Conduct routine property inspections, condition reports and vacating inspections with accurate documentation
• Maintain tenancy and property records ensuring regulatory and funding compliance
• Prepare operational reports on tenancy performance, vacancies, arrears and KPIs
• Build and maintain relationships with tenants, community partners, government agencies and internal stakeholders
• Represent Mission Australia Housing at court, tribunal and interagency meetings and drive continuous improvement and positive outcomes

Skills

Tenancy management

Communication

Relationship building

Education

Certificate IV in Social Housing

Job description

Mission Australia Housing is seeking a dedicated tenancy and property manager to oversee a portfolio of social and affordable housing across Darwin. You will support tenants to sustain tenancies, conduct inspections, manage rent and arrears, and maintain accurate records in line with regulatory requirements.

By building strong relationships with tenants, partners and government agencies, you will contribute to continuous improvement and positive housing outcomes while ensuring high-quality