Housing Stability Advocate – Tenancy Support Coordinator

Mission Australia; Darwin; On-site; AUD 94,000 - 100,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Health and wellbeing benefits

Counselling services

Volunteering opportunities

Fitness passport

Additional annual leave

Mission Australia Thank You Day & Work

Anniversary leave

Job summary

Mission Australia in Darwin is seeking a Tenancy Support Coordinator to help individuals and families sustain tenancies and reduce homelessness risk. The role involves person-centred case management, home visits, and collaboration with housing providers and support services to build stable housing outcomes.

Based on your qualifications, you will assess needs, develop tailored support plans, and advocate for clients while maintaining accurate records and reporting.

Qualifications

• Degree/diploma in community services or equivalent with relevant experience.
• Experience in housing, homelessness, tenancy support or related field.
• Understanding of Residential Tenancies Act and risk factors for homelessness.

Responsibilities

• Respond to referrals and complete intake, assessment and case management processes.
• Develop tailored support plans to promote long term housing stability.
• Conduct home and community visits to monitor progress and risks.
• Assist tenants to understand rights, responsibilities and tenancy agreements.
• Connect clients with internal and external services to meet goals.
• Maintain accurate case files and prepare monthly progress reports.
• Collaborate with housing providers and community agencies for outcomes.

Skills

Case management

Housing support

Advocacy

Communication

Cultural competency

Education

Degree in Community Services

Diploma in Community Services

Equivalent combination of qualifications and substantial experience

Job description

Mission Australia in Darwin is seeking a Tenancy Support Coordinator to help individuals and families sustain tenancies and reduce homelessness risk. The role involves person-centred case management, home visits, and collaboration with housing providers and support services to build stable housing outcomes.

Based on your qualifications, you will assess needs, develop tailored support plans, and advocate for clients while maintaining accurate records and reporting.