Housing & Tenancy Specialist (Social Housing)

iA Financial Group; Sydney; Vor Ort; AUD 73.000 - 99.000; Vollzeit

Zusammenfassung

Mission Australia is seeking a Housing Officer in Macquarie Park to manage tenancies and conduct property inspections within social and affordable housing. The role blends tenancy support, property management and administration to deliver stable housing outcomes.

You will collaborate with tenants, community partners, and internal teams, keeping accurate records, handling rent and arrears, and ensuring services comply with legislation and funding requirements.

Qualifikationen

• Experience in community housing, social housing, tenancy management, or related human services.
• Strong knowledge of tenancy legislation, rent management, property inspections and tenancy support.
• Excellent communication and conflict resolution skills.
• Current driver’s licence and ability to obtain police checks including Working with Children.
• Certificate IV in Social Housing is highly desirable.

Aufgaben

• Manage a portfolio of social and affordable housing tenancies, ensuring high-quality tenancy and property management services.
• Support tenants to sustain their tenancies by providing guidance on rights, responsibilities, and access to appropriate support services.
• Monitor and manage rent payments, rental arrears, tenancy breaches, and income reviews in line with policy and legislation.
• Conduct routine property inspections, condition reports, and vacating inspections, ensuring accurate documentation is maintained.
• Maintain accurate tenancy and property records, ensuring compliance with regulatory, funding, and organisational requirements.
• Prepare and contribute to operational reports, including tenancy performance, vacancies, arrears, and key performance indicators.
• Build and maintain positive relationships with tenants, community partners, government agencies, housing providers, and internal stakeholders.
• Represent Mission Australia Housing at court, tribunal, stakeholder, and interagency meetings as required, while supporting continuous improvement and positive tenant outcomes.

Kenntnisse

Communication

Conflict resolution

Administrative skills

Relationship-building

Ausbildung

Certificate IV in Social Housing

Jobbeschreibung

Mission Australia is seeking a Housing Officer in Macquarie Park to manage tenancies and conduct property inspections within social and affordable housing. The role blends tenancy support, property management and administration to deliver stable housing outcomes.

You will collaborate with tenants, community partners, and internal teams, keeping accurate records, handling rent and arrears, and ensuring services comply with legislation and funding requirements.