Showroom Manager

Independent Living Specialists; Adelaide; On-site; AUD 75,000 - 120,000; Full time

Benefits offered by this job

Incentive Scheme

Job summary

Independent Living Specialists (ILS) Morphett Vale is seeking an experienced Showroom Manager to lead the showroom team, drive sales and manage day-to-day operations. You will be the first point of contact, delivering exceptional customer service and promoting ILS products across mobility, home care and related services.

You will manage rosters, oversee stock, respond to customer inquiries, and collaborate with local businesses to grow contracts.

Qualifications

• Experienced Showroom Manager with strong retail background.
• Customer-centric mindset with focus on service delivery.
• Ability to lead a team, roster staff and drive sales performance.
• Knowledge of allied health industry is advantageous.

Responsibilities

• Open and close the showroom and balance transactions.
• Actively seek new clients, contracts and marketing opportunities.
• Assist customers and explain the range of services offered by ILS.
• Provide product information across physiotherapy items to mobility aids and beds.
• Assist with administration and stock replenishment for the showroom.
• Process orders and hire contracts; drive process efficiency and improvement.
• Represent ILS in the local community and build relationships with customers and businesses.
• Train and motivate the team to maximise sales productivity and meet plans.

Skills

Retail leadership

Team management

Customer service

Sales and marketing

Recruitment

Job description

Salary depending on experience + Incentive Scheme

Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 retail stores, 15 warehouses and 800+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for an experienced Showroom Manager at our Morphett Vale Showroom.

As a Showroom Manager, you will lead, drive and inspire your team to achieve overall success. You will be the first point of contact, and manage your team across all aspects of sales and operations. You will have a strongRetail backgroundand want to apply your skills in the Allied Health industry. You will have a customer-centric mindset, because at ILS we are all about the customer! You will be a self-motivated, creative thinker, and seek out new opportunities

This is a full-time role with some real work/life balance -Monday to Friday and 9am-5pm.

Your "New" Day to Day:

Opening and closing the showroom and balancing transactions

Actively seeking new clients, contracts and marketing opportunities

Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS.

Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...

Assisting with the administration and stock replenishment duties for the showroom.

Processing orders and hire contracts

Driving process efficiency and striving for continual improvement

Being the face of ILS in the local community and driving relationships with customers and other local businesses

Managing your team members; creating staff rosters, approving time sheets and assisting with recruitment

Training and motivating team members to achieve maximum sales productivity and ensuring that sales plans are achieved

What's In It For You:

Monday to Friday / 9 am to 5 pm

Competitive salary package

Inclusion in ILS Incentive Scheme

Employee benefits and rewards

Professional and supportive team environment

Ongoing extensive training and coaching

Company Paid Parental Leave

Birthday leave day

ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check.

To find out more about ILS please go to https://ilsau.com.au/working-at-ils

Independent Living Specialists (ILS) is a leading Australian provider of Assistive Technology. At ILS, we aim to Redefine What's Possible with Assistive Technology. Our complete mobility offering isn't just about products; it's about empowering clients with choices and expert support every step of the way.

From rental and sales to equipment servicing - we offer a comprehensive suite of options to ensure client needs are met today and supported tomorrow.

With over 60 showrooms and a team of over 40 Assistive Technology Professionals, we provide assistive technology with one goal in mind: to improve the social, physical and mental wellbeing of our clients as they move through life.