Shift Supervisor - Maintenance Operations (12-month maximum term contract)

Crown Resorts; Sydney; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Staff restaurant meals

Venue discounts

Accommodation discounts

Uniform laundering

Health benefits

Novated leasing

Awards program

Community & diversity initiatives

Job summary

Crown Sydney is seeking a full-time Shift Supervisor to lead our Property Services team on a 12-month maximum-term contract. You’ll manage a small experienced team, oversee 12-hour shifts on a 24/7 roster, and ensure safety, quality, and continuous operation across gaming, F&B, hotel and wardrobe services.

Key duties include responding to incidents, coordinating work orders in Maximo, issuing permits, and driving operational excellence while upholding Crown’s safety standards and guest

Qualifications

• Experience in an operational team leadership or supervisory role.
• Trade licence in essential services (plumbing or electrical) preferred.
• Ability to work 12-hour shifts on a 24/7 rotating roster.
• Willingness to obtain NSW Casino Special Employee Licence (Police and Credit checks).

Responsibilities

• Lead a small team and drive operational excellence.
• Maintain business continuity and respond to incidents.
• Manage work orders and input data into Maximo accurately.
• Support shift teams in Gaming, F&B, Hotel and Wardrobe maintenance.
• Coordinate responses and provide technical direction.
• Monitor Crown’s safety systems for high-risk work.
• Issue permits, conduct audits and inspections.
• Report non-compliance and track corrective actions.

Skills

Operational leadership

Team leadership

Safety mindset

Education

Trade licence in essential services (plumbing or electrical)

Job description

Shift Supervisor - Maintenance Operations (12-month maximum term contract)

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

At Crown Sydney, no two days or nights are the same. As one of Australia's most iconic integrated resorts, our operation never sleeps. From luxury hotel stays and world-class dining experiences to vibrant gaming and entertainment venues, you'll be at the centre of a dynamic environment where every shift brings new challenges, opportunities and experiences.

We're looking for a full-time Shift Supervisor to join our Property Services team on a 12-month maximum term contract. Behind the scenes is a complex network of critical infrastructure, essential services and operational teams that work around the clock to deliver seamless guest experiences. As a Shift Supervisor, you'll play a key role in keeping the resort running safely, efficiently and without interruption.

This is a 12-month maximum-term opportunity requires availability to work 12-hour shifts across a 24/7 rotating roster, including days, nights, weekends and public holidays.

You’ll be:

• Leading a small and experienced team, driving operational excellence, quality workmanship and exceptional service standards
• Ensuring business continuity, responding to operational incidents and emergency situations to protect our guests, team members and assets
• Responding to and delegating work orders, including accurate data is entered into Maximo
• Supporting the shift teams looking after Gaming, Food & Beverage (F&B), Hotel and Wardrobe maintenance services
• Coordinating responses and providing technical and procedural direction across teams
• Coordinating, implementation, and monitoring of Crown’s safety systems for high‑risk work
• Issuing permits, conducting audits and inspections
• Reporting on non‑compliance and monitoring preventive and corrective actions

You’ll bring:

• Demonstrated experience in an Operational Team Leader or Supervisory role
• Hands‑on skills and a trade licence in essential services (plumbing or electrical preferred)
• Leadership capability with strong focus on work, health & safety
• Ability to work shifts across a rotating 24/7 roster including weekends and public holidays
• Ability to obtain an NSW Casino Special Employee Licence (Police Check and Credit Check required)

On offer:

• Exposure to a diverse and complex operation, offering opportunities to broaden your technical and leadership experience
• Complimentary meals in our staff restaurant
• Discounts across selected food and beverage venues
• Exclusive accommodation discounts across Crown Sydney, Melbourne and Perth
• Complimentary uniform laundering and wardrobe services for every shift
• Access to health and wellbeing benefits, novated leasing and a range of employee discounts
• Recognition and reward opportunities through Crown's company-wide awards program
• The chance to get involved in community, diversity and inclusion initiatives

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.