Shift Supervisor - Maintenance Operations (12-month maximum term contract)

Crown Resorts Limited; Sydney; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Complimentary meals in staff dining

Accommodation discounts

Uniform laundering

Health & wellbeing benefits

Employee discounts

Recognition program

Job summary

Crown Resorts Limited in Sydney is seeking a full-time Shift Supervisor to join our Property Services team on a 12-month maximum term contract. You will lead a small, experienced team, drive operational excellence and ensure continuous safe operation across 24/7 shifts.

The role requires trade licenses in essential services (plumbing or electrical), the ability to work a rotating roster, and compliance with NSW Casino Special Employee Licence requirements.

Qualifications

• Demonstrated experience in an Operational Team Leader or Supervisory role.
• Hands-on skills and a trade license in essential services (plumbing or electrical preferred).
• Leadership capability with strong focus on work, health & safety.
• Ability to work shifts across a rotating 24/7 roster including weekends and public holidays.
• Ability to obtain an NSW Casino Special Employee Licence (Police Check and Credit Check required).

Responsibilities

• Leading a small and experienced team, driving operational excellence, quality workmanship and exceptional service standards.
• Ensuring business continuity, responding to operational incidents and emergency situations to protect our guests, team members and assets.
• Responding to and delegating work orders, including accurate data is entered into Maximo.
• Supporting the shift teams looking after Gaming, Food & Beverage, Hotel and Wardrobe maintenance services.
• Coordinating responses and providing technical and procedural direction across teams.
• Coordinating, implementation, and monitoring of Crown’s safety systems for high-risk work.
• Issuing permits, conducting audits and inspections.
• Reporting on non-compliance and monitoring preventive and corrective actions.

Skills

Team leadership

Operational experience

Trade license (essential services)

Electrical/plumbing skills

WH&S

Shift work

Availability 24/7 roster

Tools

Maximo

Job description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

At Crown Sydney, no two days or nights are the same. As one of Australia's most iconic integrated resorts, our operation never sleeps. From luxury hotel stays and world-class dining experiences to vibrant gaming and entertainment venues, you'll be at the centre of a dynamic environment where every shift brings new challenges, opportunities and experiences. We're looking for a full-time Shift Supervisor to join our Property Services team on a 12-month maximum term contract.

Behind the scenes is a complex network of critical infrastructure, essential services and operational teams that work around the clock to deliver seamless guest experiences. As a Shift Supervisor, you'll play a key role in keeping the resort running safely, efficiently and without interruption. This is a 12-month maximum-term opportunity requires availability to work 12-hour shifts across a 24/7 rotating roster, including days, nights, weekends and public holidays.

You’ll be:

• Leading a small and experienced team, driving operational excellence, quality workmanship and exceptional service standards
• Ensuring business continuity, responding to operational incidents and emergency situations to protect our guests, team members and assets
• Responding to and delegating work orders, including accurate data is entered into Maximo
• Supporting the shift teams looking after Gaming, Food & Beverage (F&B), Hotel and Wardrobe maintenance services
• Coordinating responses and providing technical and procedural direction across teams
• Coordinating, implementation, and monitoring of Crown’s safety systems for high-risk work
• Issuing permits, conducting audits and inspections
• Reporting on non-compliance and monitoring preventive and corrective actions

You’ll bring:

• Demonstrated experience in an Operational Team Leader or Supervisory role
• Hands-on skills and a trade license in essential services (plumbing or electrical preferred)
• Leadership capability with strong focus on work, health & safety
• Ability to work shifts across a rotating 24/7 roster including weekends and public holidays
• Ability to obtain an NSW Casino Special Employee Licence (Police Check and Credit Check required)

On offer:

• Exposure to a diverse and complex operation, offering opportunities to broaden your technical and leadership experience
• Complimentary meals in our staff restaurant
• Discounts across selected food and beverage venues
• Exclusive accommodation discounts across Crown Sydney, Melbourne and Perth
• Complimentary uniform laundering and wardrobe services for every shift
• Access to health and wellbeing benefits, novated leasing and a range of employee discounts
• Recognition and reward opportunities through Crown's company-wide awards program
• The chance to get involved in community, diversity and inclusion initiatives

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.