Shift Supervisor: Lead & Train Guests (Flexible Hours)

Hungry Jack's Pty Ltd; West Tamworth; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

On-the-job training

Leadership development

Career pathways

Competitive pay

Staff discounts

Job summary

Hungry Jack's Pty Ltd is seeking a trainer/coach to lead, coach and mentor crew members, instilling our Guest Obsessed and People Power values while delivering exceptional service.

You will train, develop and supervise staff across shifts, promoting safety, quality service, and a welcoming environment. Flexible hours include casual, part-time or full-time roles across our Australian network.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring team members.
• Guest Obsessed mindset with commitment to exceptional service.

Responsibilities

• Lead and supervise shifts to ensure smooth operations.
• Ensure safety and operational standards are met.
• Provide training and coaching to team members.
• Model outstanding guest service.
• Support sales through exceptional service and suggestive selling.
• Implement the National Marketing Plan to enhance customer experience.
• Foster a culture of inclusiveness, trust, and accountability.

Skills

Leadership

Coaching

Mentoring

Guest Service

POS systems

Tools

POS systems

Job description

Hungry Jack's Pty Ltd is seeking a trainer/coach to lead, coach and mentor crew members, instilling our Guest Obsessed and People Power values while delivering exceptional service.

You will train, develop and supervise staff across shifts, promoting safety, quality service, and a welcoming environment. Flexible hours include casual, part-time or full-time roles across our Australian network.