Shift Supervisor

Sunshine Beach Surfclub restaurant; Sunshine Beach; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Full-time employment

Stable hours

Friendly team environment

Immediate start

Beachside location

Job summary

Sunshine Beach Surf Club Restaurant is seeking a capable front-of-house supervisor to lead day-to-day operations in our busy bistro by the beach. You will supervise the front-of-house team, support service, and ensure excellent customer care with a hands-on leadership style.

Ideal candidates have 3+ years in hospitality leadership, experience in busy venues, and a current Queensland RSA. Immediate start and Australian working rights are required for this on-site role.

Qualifications

• At least 3 years’ experience in hospitality team leadership or supervision.
• Experience working in a busy bistro, restaurant or similar environment.
• Current Queensland RSA licence.
• Full and unrestricted Australian working rights.

Responsibilities

• Supervise the front-of-house team and support day-to-day operations in a busy bistro environment.
• Lead by example in delivering high-quality customer service and hospitality standards.
• Coordinate the pass and support smooth service.
• Utilise point-of-sale systems to process orders and payments.
• Prepare coffee for customers.
• Complete end-of-night takings reconciliation.
• Handle customer needs and resolve issues calmly and efficiently.

Skills

Hospitality leadership

Customer service

Communication

Team leadership

POS experience

Coffee making

Adaptability

RSA licence

Australian work rights

Tools

POS software

Job description

About us

We are a private catering company operating the Sunshine Beach Surf Club Restaurant. We offer a stable workplace, consistent hours and a friendly team environment for someone seeking long-term employment.

What we offer

• Full-time employment with stable hours
• Friendly and supportive team environment
• Long-term career opportunity
• The chance to work in a beautiful beachside location
• Immediate start available

About the role

You’ll help lead day-to-day front-of-house operations and supervise shifts in a busy bistro environment.

Your responsibilities will include:

• Supervising and supporting the front-of-house team
• Leading by example in customer service and hospitality standards
• Coordinating the pass and supporting smooth service
• Using point-of-sale systems
• Preparing coffee
• Completing end-of-night takings reconciliation
• Handling customer needs and solving problems calmly and efficiently

About you

• At least 3 years’ experience in hospitality team leadership or supervision
• Experience working in a busy bistro, restaurant or similar environment
• Friendly, confident and professional customer service style
• Strong communication and team leadership skills
• Point-of-sale system experience
• Pass and coffee-making experience
• Ability to think on your feet in a fast-paced environment
• Current Queensland Responsible Service of Alcohol (RSA) licence
• Full and unrestricted Australian working rights
• Available for an immediate start