Restaurant Supervisor - The Banana Bender Pub

Aussie World; Sunshine Coast Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Discounts across Aussie World Precinct

Excellent start and early finish times

Training opportunities

Job summary

The Banana Bender Pub on the Sunshine Coast is hiring a Restaurant Supervisor. You will oversee daily operations in Mangoes Kitchen and front-of-house, lead a hands-on team, and ensure guest satisfaction in a fun, Aussie-style venue.

Bring previous Restaurant Supervisor experience and a current RSA. You will coach staff, manage training and performance, handle guest feedback, and support the Venue Manager with rosters, upselling opportunities, and wage-cost control across a 7-day operation.

Qualifications

• Experience as Restaurant Supervisor.
• Excellent guest interaction and service focus.
• Current RSA certification is required.
• Willingness to work across a 7-day operation.

Responsibilities

• Oversee daily restaurant operations and guest service.
• Coach and mentor staff to deliver high standards.
• Ensure smooth service across pass, bar and dining areas.
• Assist Venue Manager with rostering and staff training.
• Identify upselling opportunities and manage wage costs.

Skills

Staff supervision

Guest service

Communication

Team leadership

Time management

Education

RSA certification

Job description

Restaurant Supervisor - The Banana Bender Pub

RESTAURANT SUPERVISOR

THE BANANA BENDER PUB

Mangoes Kitchen

Good times, with a twist.

At the Banana Bender, we do things differently - Sunny Coast style. We celebrate the best of local produce in an easy-going, spacious setting. From our playful name, ice cold beer and uniquely Australian infused menu, to our quirky and eclectic decor, there is something for everyone at the Banana Bender Pub.

About the role

This is a great opportunity for an experienced Restaurant Supervisor to oversee daily operations within our Bistro/Restaurant - Mangoes. You must genuinely love engaging with guests, making them feel valued, cared for, and truly experiencing the heart of hospitality!

In this 'hands on' role you will be rostered across 5 days (including a half day admin day) to support our Venue Manager in daily operations and will:

• Follow standard procedures (around Restaurant/Functions operations including open/close and supervising staff and their breaks) as well as hands on F&B service
• Enjoy meeting and greeting and building great relationships with guests to create the "fun experiences".
• Interact with guests to seek feedback to understand our successes as well as personally handling any guest complaints in a positive manner
• Coach and guide team members to deliver amazing service and quality standards and work closely with the Venue Manager, Executive Chef, other Supervisors and kitchen team to ensure a seamless operation throughout pass, bar and food service.
• Manage key elements including training, inductions, upskilling, mentoring, probation reviews and performance management of staff as required
• Identify opportunities to upsell and create revenue generating opportunities and ensure staffing levels and wage costs are managed

About You

• Previous Restaurant Supervisor experience
• A friendly and enthusiastic nature, you will enjoy working hands on interacting with guests and working closely with our team
• Ability to coach and lead staff in daily operations across our venue
• Excellent communication skills to consult with and provide support to the Restaurant Manager and team
• Have a positive and proactive 'can do' attitude and ability to make a difference
• Great presentation, time management and attention to detail.
• Current RSA essential
• Flexibility to work across a 7-day week operation

Why work with us?

• Excellent start and early finish times (no more 4 am finishes!!)
• Competitive Salary
• Discounts across the Aussie World Precinct
• Training opportunities