Shift Leader: Lead Fast-Paced Hospitality Team

El Jannah; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

El Jannah is seeking a Casual Temporary Shift Leader to oversee shifts, coach staff and ensure guest satisfaction. The role focuses on maintaining high standards in service, food quality and safety while driving team performance.

Ideal candidates bring leadership experience in fast-paced hospitality, strong communication, and a customer-first mindset. Flexibility to work varied rosters, including nights and weekends, is essential.

Qualifications

• Experience leading teams in a QSR or fast-paced hospitality environment.
• A calm, confident leadership style that inspires and energises others.
• Strong communication skills and a team-first mindset.
• A genuine passion for food, people and guest experience.
• Reliability, organisation and the ability to lead by example.
• Performance and outcome driven for the success of the restaurant.
• Availability to work flexible rosters, including evenings and weekends.
• A people-first culture where leaders are supported to grow.

Responsibilities

• Leading the EJ Way and supporting the team during service
• Keeping daily operations running smoothly and efficiently
• Coaching and training team members to build confidence and capability
• Delivering consistent, guest-focused experiences
• Supporting rostering and shift organisation
• Helping drive performance against restaurant goals and KPIs
• Upholding food safety, cleanliness and WHS standards
• Managing stock levels so the kitchen and service never miss a beat

Skills

Leadership

Team leadership

Communication

People-first

Guest experience focus

Job description

El Jannah is seeking a Casual Temporary Shift Leader to oversee shifts, coach staff and ensure guest satisfaction. The role focuses on maintaining high standards in service, food quality and safety while driving team performance.

Ideal candidates bring leadership experience in fast-paced hospitality, strong communication, and a customer-first mindset. Flexibility to work varied rosters, including nights and weekends, is essential.