Shift Leader: Lead Fast-Paced Hospitality, Guest Experience

El Jannah; Sydney; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

El Jannah is seeking confident Shift Leaders to help run great shifts and lead strong teams. You’ll be the steady presence on shift, supporting the team and ensuring every guest has a positive experience.

You’ll oversee service quality, food safety and teamwork, coach staff, support rostering, and drive performance against restaurant goals. This is a growth opportunity within a growing national brand.

Qualifications

• Experience leading teams in a QSR or fast-paced hospitality environment.
• Strong communication and a team-first mindset.
• Flexible availability including evenings and weekends.

Responsabilités

• Leading the EJ Way and supporting the team during service.
• Keeping daily operations running smoothly and efficiently.
• Coaching and training team members to build confidence and capability.
• Delivering consistent, guest-focused experiences.
• Supporting rostering and shift organisation.
• Helping drive performance against restaurant goals and KPIs.
• Upholding food safety, cleanliness and WHS standards.
• Managing stock levels so the kitchen and service never miss a beat.

Connaissances

Team leadership

Communication

Hospitality experience

Reliability

Flexible rosters

Description du poste

El Jannah is seeking confident Shift Leaders to help run great shifts and lead strong teams. You’ll be the steady presence on shift, supporting the team and ensuring every guest has a positive experience.

You’ll oversee service quality, food safety and teamwork, coach staff, support rostering, and drive performance against restaurant goals. This is a growth opportunity within a growing national brand.