Shift Leader: Drive Fast-Paced Hospitality & Team

RGIT Australia; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

El Jannah in Sydney is seeking a confident Shift Leader to run great shifts and lead teams. You’ll be the steady presence on shift, setting the pace, supporting the crew and ensuring every guest has a positive experience.

You’ll play a key role in upholding food safety, quality and teamwork while coaching others, rostering and driving performance against goals and KPIs in a fast-paced, fun Lebanese-Australian kitchen.

Qualifications

• Experience leading teams in a QSR or fast-paced hospitality environment.
• Calm, confident leadership style that inspires and energises others.
• Strong communication skills and a team-first mindset.
• Reliability, organisation and the ability to lead by example.

Responsibilities

• Leading the EJ Way and supporting the team during service
• Keeping daily operations running smoothly and efficiently
• Coaching and training team members to build confidence and capability
• Delivering consistent, guest-focused experiences
• Supporting rostering and shift organisation
• Helping drive performance against restaurant goals and KPIs
• Upholding food safety, cleanliness and WHS standards
• Managing stock levels so the kitchen and service never miss a beat

Skills

Leadership

Team management

Communication

Reliability

Flexibility

Guest experience

Job description

El Jannah in Sydney is seeking a confident Shift Leader to run great shifts and lead teams. You’ll be the steady presence on shift, setting the pace, supporting the crew and ensuring every guest has a positive experience.

You’ll play a key role in upholding food safety, quality and teamwork while coaching others, rostering and driving performance against goals and KPIs in a fast-paced, fun Lebanese-Australian kitchen.