Shift Leader - Drive Service & Guest Experience

El Jannah; Central Coast; On-site; AUD 34,000 - 44,000; Full time

Job summary

El Jannah is seeking a confident Shift Leader to help run great shifts, lead teams and ensure every guest has a positive experience across our fast-paced stores. You’ll set the pace, support the team and uphold service, food quality, safety and teamwork during service.

Whether you’re already a Shift Leader or ready to step into leadership, this role offers opportunities to grow with a growing national brand that backs its people to succeed and rewards leadership that drives memorable guest

Qualifications

• Experience leading teams in a fast-paced hospitality environment.
• Strong communication and guest service skills.
• Reliable, organised and able to lead by example.

Responsibilities

• Lead service on shift and support the team.
• Maintain food safety and cleanliness standards.
• Assist with rostering and shift organisation.
• Drive guest satisfaction and achieve KPIs.

Skills

Team leadership

Communication

Guest service

Time management

Job description

El Jannah is seeking a confident Shift Leader to help run great shifts, lead teams and ensure every guest has a positive experience across our fast-paced stores. You’ll set the pace, support the team and uphold service, food quality, safety and teamwork during service.

Whether you’re already a Shift Leader or ready to step into leadership, this role offers opportunities to grow with a growing national brand that backs its people to succeed and rewards leadership that drives memorable guest