ServiceNow Platform Automation Lead

Asahi Beverages; Melbourne; Sur place; AUD 100 000 - 150 000; Plein temps

Résumé du poste

Asahi Beverages in Melbourne is seeking a ServiceNow Specialist to enhance and support its ServiceNow platform. You will work with Digital, IT, HR and business stakeholders to translate needs into practical solutions, coordinating with an offshore team to deliver results and continuously improve the platform.

You will identify automation opportunities, streamline processes and explore AI-driven enhancements to improve service delivery across the business.

Qualifications

• Hands-on experience supporting or managing ServiceNow in a complex environment.
• Experience coordinating platform enhancements and continuous improvement initiatives.
• Strong knowledge of ServiceNow and IT service management processes.

Responsabilités

• Support ongoing management, performance and improvement of the ServiceNow platform.
• Coordinate enhancements, integrations and development activities with business priorities.
• Work with offshore teams to ensure delivery quality and timelines.
• Partner with stakeholders to translate requirements into practical platform solutions.
• Identify automation opportunities and AI-enabled improvements for service delivery.

Connaissances

ServiceNow

Stakeholder management

IT service management

Automation

Outils

ServiceNow Admin tooling

Description du poste

Asahi Beverages in Melbourne is seeking a ServiceNow Specialist to enhance and support its ServiceNow platform. You will work with Digital, IT, HR and business stakeholders to translate needs into practical solutions, coordinating with an offshore team to deliver results and continuously improve the platform.

You will identify automation opportunities, streamline processes and explore AI-driven enhancements to improve service delivery across the business.