ServiceNow Developer — Flexible Work & Automation Expert

Jemena; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Family inclusive workplace

Flexible work arrangements

Parental leave

Career development support

Annual bonuses

Employee referral program

Diversity & inclusion

Job summary

Jemena in Melbourne is seeking an experienced ServiceNow professional to build and optimize scalable ITSM/ITOM solutions across the enterprise, collaborating with platform specialists, admins and business stakeholders to deliver automated, reliable services.

You will configure and support ServiceNow modules (ITSM, ITOM, HRSD, CMDB), implement integrations via API, Flow Designer and IntegrationHub, and contribute to development lifecycle, testing, releases and continuous improvement.

Qualifications

• Experience developing, configuring and supporting ServiceNow solutions within an enterprise environment.
• Experience with scripting, Flow Designer, APIs, IntegrationHub and ServiceNow integrations.
• Understanding of SDLC, testing, release management and deployment processes.
• Knowledge of ServiceNow capabilities across ITSM, ITOM, HRSD, IRM, CMDB and related applications.
• Familiarity with application support, troubleshooting, performance optimisation and Agile delivery practices.
• ServiceNow CAD and CSA certified, with ITIL Foundation and relevant tertiary qualifications or equivalent experience.

Skills

ServiceNow development

ITSM/ITOM/HRSD/CMDB

APIs & Integrations

Flow Designer/IntegrationHub

SDLC & release management

Stakeholder collaboration

Education

ServiceNow CAD/CSA, ITIL Foundation

Tools

Flow Designer

IntegrationHub

Job description

Jemena in Melbourne is seeking an experienced ServiceNow professional to build and optimize scalable ITSM/ITOM solutions across the enterprise, collaborating with platform specialists, admins and business stakeholders to deliver automated, reliable services.

You will configure and support ServiceNow modules (ITSM, ITOM, HRSD, CMDB), implement integrations via API, Flow Designer and IntegrationHub, and contribute to development lifecycle, testing, releases and continuous improvement.