ServiceNow ITOM Consultant — CMDB, Discovery & Mapping Expert

Resourcecorner IT; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Resource Corner IT is seeking an experienced ServiceNow ITOM Consultant to deliver expert advisory services to clients in Sydney. The role emphasizes assessing ITOM environments, conducting technical workshops, and recommending best practices to maximize ServiceNow value.

The candidate will focus on CMDB, Discovery, Service Mapping and Event Management, evaluating architecture, data quality, and governance.

Qualifications

• CSA certification is mandatory.
• CAD certification is mandatory.
• Australian citizenship and full working rights required.

Responsibilities

• Deliver customer-facing consulting engagements focused on ServiceNow ITOM.
• Conduct discovery sessions, workshops, maturity assessments, and advisory discussions.
• Review existing ServiceNow environments and recommend improvements aligned with best practices.
• Provide guidance on CMDB, Discovery, Service Mapping, Event Management, and ITOM architecture.

Skills

ServiceNow ITOM

CMDB

Discovery

Service Mapping

Event Management

CSA certification

CAD certification

Stakeholder management

Job description

Resource Corner IT is seeking an experienced ServiceNow ITOM Consultant to deliver expert advisory services to clients in Sydney. The role emphasizes assessing ITOM environments, conducting technical workshops, and recommending best practices to maximize ServiceNow value.

The candidate will focus on CMDB, Discovery, Service Mapping and Event Management, evaluating architecture, data quality, and governance.