ServiceNow Engineer - ITOM, ITSM & Automation

The Coles Group

Melbourne

Hybrid

AUD 110,000 - 160,000

Full time

9 days ago

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Benefits offered by this job

Gym facility

Free parking

Hybrid working options

Learning and development

Parental leave

Job summary

The Coles Group is seeking a hands-on ServiceNow Systems Engineer to strengthen platform reliability and enable efficient automation across ITSM, ITOM, CMDB and related services. You will collaborate with experienced engineers to deliver upgrades, secure integrations and scalable solutions in a dynamic environment.

You will design and implement automation, work across on-premise, cloud and hybrid contexts, and contribute to impactful BAU projects while communicating with security, delivery teams

Qualifications

Extensive ServiceNow experience across ITSM, ITOM and CMDB.

Responsibilities

Maintain health, stability and security of production and non-production environments.
Deliver upgrades, releases, clones and new platform functionality.
Design and build secure integrations using Integration Hub, REST and SOAP.
Improve CMDB and Asset data quality across on-premise, cloud and hybrid environments.
Develop automation using JavaScript, Flow Designer and PowerShell.

Skills

ServiceNow administration

ITSM/ITOM

REST/SOAP APIs

JavaScript scripting

Flow Designer / Workflow Studio

CMDB data quality

SAML/OAuth/mTLS

Service Portal UI Builder

PowerShell scripting

Now Assist

Cross-functional collaboration

Tools

Integration Hub

MID Servers

ServiceNow Studio

Now Assist

Job description

You will design and implement automation, work across on-premise, cloud and hybrid contexts, and contribute to impactful BAU projects while communicating with security, delivery teams

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