Service Support Manager - Flexible Hours, Regional NSW

NSW Department of Communities and Justice; Hillvue; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Training & development

Health & wellbeing program

Employee assistance program

Competitive pay and conditions

Job summary

NSW Department of Communities and Justice is seeking a Service Support Manager to lead a team delivering admin support to staff and Community Services clients across NSW locations, including Tweed Heads, Lismore, Ballina, Grafton, and more. You will plan, manage, monitor and report on CSC admin and site functions, while performing some duties yourself.

The role requires strong leadership in high-pressure settings, excellent organisation and time management, and the ability to work independently

Qualifications

• Experience in managing a team in a high-pressure environment delivering services to vulnerable clients.
• High level of organisation skills and time management.
• High level ability to work under pressure and meet deadlines.
• Positive attitude with the ability to work independently and collaboratively.
• Developing team capabilities whilst supporting a culture of integrity and professionalism.
• Working through challenges with flexibility and solution focused outcomes.

Responsibilities

• The Service Support Manager supervises and leads a team of staff that provide administration support to staff and Community Services clients.
• The role will plan, manage, monitor and report on the administrative and site management functions of the CSC(s) and directly undertake some administrative duties.

Skills

Team leadership

High-pressure environments

Organisation

Time management

Independent & collaborative

Problem solving

Flexibility & solution focus

Job description

NSW Department of Communities and Justice is seeking a Service Support Manager to lead a team delivering admin support to staff and Community Services clients across NSW locations, including Tweed Heads, Lismore, Ballina, Grafton, and more. You will plan, manage, monitor and report on CSC admin and site functions, while performing some duties yourself.

The role requires strong leadership in high-pressure settings, excellent organisation and time management, and the ability to work independently