Service Manager - Prestige Auto Workshop Leader

Next Level Personnel Pty Ltd; Melbourne; On-site; AUD 90,000 - 150,000; Full time

Job summary

Next Level Personnel Pty Ltd is partnering with a prestige Melbourne dealership to recruit an experienced Service Manager. You will lead technicians, advisors, and workshop staff, guiding daily operations to deliver exceptional customer service while optimizing productivity and efficiency.

The role requires strong leadership, a mechanical automotive background, and a proactive approach to meeting and exceeding workshop targets.

Qualifications

• Automotive industry experience with a strong mechanical background.
• Experience in a high-volume dealership service department is advantageous.
• Excellent leadership and organizational abilities.
• Proactive problem-solving and performance improvement mindset.

Responsibilities

• Lead and coach service technicians and service advisors.
• Deliver a superior customer service experience and maintain CSI targets.
• Drive workshop productivity, efficiency and resource optimization.
• Manage daily workshop operations to meet targets and quality standards.

Skills

Leadership

Customer service

Workshop supervision

Team motivation

Job description

Next Level Personnel Pty Ltd is partnering with a prestige Melbourne dealership to recruit an experienced Service Manager. You will lead technicians, advisors, and workshop staff, guiding daily operations to deliver exceptional customer service while optimizing productivity and efficiency.

The role requires strong leadership, a mechanical automotive background, and a proactive approach to meeting and exceeding workshop targets.