Service Manager: Lead Auto Service Team & KPI Champion

Eagers Automotive Limited; New South Wales; On-site; AUD 90,000 - 130,000; Full time

Job summary

Eagers Automotive Limited in NSW is seeking a Service Manager with leadership or supervisory experience to lead our Service Team.

You’ll supervise day-to-day operations of the busy Service Department, ensuring the workshop operates at optimum capacity and KPI targets are achieved.

A passion for exceeding customer expectations and the ability to work well with people are essential, with automotive mechanic qualifications not required.

Qualifications

• Leadership or supervisory experience in a service environment.
• Strong knowledge of automotive service techniques and administration.
• High attention to detail and ability to organise and lead a team.

Responsibilities

• Supervise the Service Team to optimise workshop capacity.
• Manage day-to-day operations of the Service Department.
• Ensure KPI targets are met and customer service is exceptional.
• Uphold the dealership values and foster team collaboration.

Skills

Leadership

People management

Organization

Attention to detail

Automotive service knowledge

Job description

Eagers Automotive Limited in NSW is seeking a Service Manager with leadership or supervisory experience to lead our Service Team.

You’ll supervise day-to-day operations of the busy Service Department, ensuring the workshop operates at optimum capacity and KPI targets are achieved.

A passion for exceeding customer expectations and the ability to work well with people are essential, with automotive mechanic qualifications not required.