Service Coordinator & Office Admin — Growth & Impact

Exclusive Talent; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Full-time office-based role

Professional development opportunities

Established global company

Supportive team environment

Job summary

Exclusive Talent in Mitcham, Melbourne, is seeking a diligent Service Coordinator & Office Administrator to support the field service team and manage daily office operations. This full-time, on-site role offers exposure to a global manufacturing environment and requires strong organisation and customer service skills.

You will coordinate field engineers, manage bookings, liaise with customers and internal teams, assist with onboarding, and keep accurate records while contributing to a

Qualifications

• Experience in service coordination, scheduling and office administration.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.

Responsibilities

• Coordinate and schedule field service engineers for customer installations, maintenance and service jobs.
• Manage service bookings and scheduling requirements.
• Liaise with customers, service engineers and internal teams to ensure efficient service delivery.
• Assist with equipment deliveries, dispatch and logistics coordination.
• Maintain accurate service records and administrative systems.
• Provide general office administration and operational support.
• Assist with onboarding of new employees and office requirements.
• Respond to customer enquiries professionally and efficiently.
• Support the wider team with day-to-day administrative tasks.

Skills

Service coordination

Scheduling

Office administration

Customer service

Tools

Microsoft Office Suite

Job description

Exclusive Talent in Mitcham, Melbourne, is seeking a diligent Service Coordinator & Office Administrator to support the field service team and manage daily office operations. This full-time, on-site role offers exposure to a global manufacturing environment and requires strong organisation and customer service skills.

You will coordinate field engineers, manage bookings, liaise with customers and internal teams, assist with onboarding, and keep accurate records while contributing to a