Operations And Business Support Coordinator

TwoScots Recruitment; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

On-site parking

Office-based role

Mon-Fri, 5 days in the office

Melbourne operation exposure

Ownership of the role

Job summary

TwoScots Recruitment in Keysborough is seeking an Operations & Business Support Coordinator to join a technical services team. This full-time, office-based role supports day-to-day operations in Melbourne, coordinating jobs and technician schedules, preparing client reports, and assisting with invoices and procurement.

You will liaise with clients, suppliers and internal teams, maintain accurate job records, manage office facilities, and provide general admin support to the Melbourne office.

Qualifications

• 2+ years' experience in administration, operations, service coordination or business support.
• Exposure to scheduling or job coordination is desirable.
• Strong computer skills with Outlook, Word and Excel; excellent organisation.

Responsibilities

• Coordinate jobs, schedules and outstanding actions for the Melbourne office.
• Assist with quotations and client documentation; prepare and format reports.
• Liaise with clients, suppliers, technicians and internal teams; process purchase orders.
• Provide backup invoicing support and maintain accurate job records and documentation.
• Coordinate office supplies, facilities and travel arrangements as needed.
• Respond to client enquiries and provide general admin support to the team.

Skills

Administration

Operations coordination

Scheduling

Outlook

Excel

Communication

Invoice processing

Tools

Word

Excel

Job description

Operations & Business Support Coordinator

Full Time | Monday-Friday, Office Based | Keysborough

Are you an organised, proactive all-rounder who enjoys being the person that keeps everything running smoothly? We're looking for an Operations & Business Support Coordinator to join a technical services business based in Keysborough. This is a varied, hands-on role where you'll support the day-to-day operations of the Melbourne office.

No two days will look exactly the same. You could be coordinating jobs and technician schedules, preparing client reports, assisting with quotations and invoices, following up purchase orders or making sure the office itself is running smoothly.

The role

You will be responsible for a broad mix of operational and administrative support, including:

• Coordinating jobs, schedules and outstanding actions
• Assisting with quotations and client documentation
• Preparing and formatting reports before sending them to clients
• Liaising with clients, suppliers, technicians and internal stakeholders
• Following up purchase orders, approvals and outstanding information
• Providing backup support across invoicing, accounts payable and accounts receivable
• Maintaining accurate job records and documentation
• Coordinating office supplies, maintenance, contractors and general facilities
• Assisting with fleet, travel and accommodation coordination
• Answering incoming calls and responding to client enquiries
• Providing general administrative support to the wider Melbourne team

About you

Ideally, you'll bring:

• 2+ years' experience in administration, operations, service coordination or business support
• Previous exposure to scheduling or job coordination
• Strong computer skills, particularly Outlook, Word and Excel
• Excellent organisation and attention to detail
• Confidence communicating with clients over the phone and email
• A proactive approach and willingness to help wherever needed
• Experience with invoicing, purchase orders, AP/AR or quotations would be highly regarded
• Experience within technical services, engineering, maintenance, trades, laboratory or field services would be advantageous

What's on offer?

• Full-time permanent opportunity
• Keysborough location with on-site parking
• Monday to Friday, 5 days in the office
• Broad role with plenty of variety and exposure across the business
• Opportunity to take ownership of the role and become a key support person within the Melbourne operation
• Join a team where your organisation, initiative and ability to make things happen will be genuinely valued