Service Coordinator & Administrator

Ozora Electrical & Renewable Energy; Mildura; On-site; AUD 60,000 - 75,000; Full time

Job summary

Ozora Electrical & Renewable Energy is seeking a Service Coordinator for our Mildura branch. This permanent full-time role runs Monday to Friday, 8:00am to 4:30pm, coordinating the daily schedule for our Mildura field team and handling calls, emails and bookings to keep customers informed.

You’ll manage purchase orders, job requirements and client procedures, use simPRO to track jobs, arrange materials and coordinate contractors, while maintaining WHS/compliance records and ensuring smooth

Qualifications

• Experience in administration, scheduling or customer service would be helpful.
• Familiarity with simPRO is a bonus, but not essential.

Responsibilities

• Running the daily schedule and allocating jobs for our Mildura field team
• Handling calls, emails and bookings, and keeping customers informed
• Checking purchase orders and job requirements, and following client procedures
• Managing jobs in simPRO and preparing completed work for invoicing
• Arranging materials, raising purchase orders and coordinating contractors
• Coordinating solar paperwork, network applications and customer handover documents
• Keeping the office running smoothly and maintaining WHS and compliance records

Skills

Organisational skills

Scheduling

Customer service

Administration

Communication

Numeracy

Computer literacy

Tools

simPRO

Job description

Ozora Electrical & Renewable Energy – Mildura VIC

Ozora Mildura | Permanent full time
Monday to Friday, 8:00am to 4:30pm

Are you an organised person who enjoys helping customers and keeping a busy team on track?

Our Mildura branch is growing, with solar and battery installations, EV chargers, commercial maintenance and everyday electrical work across Mildura and the wider Sunraysia region.

We’re looking for a Service Coordinator to keep our daily work organised, from the first customer enquiry through to the final paperwork. Reporting to our Service Manager, you’ll coordinate our field team’s schedule, keep customers informed and handle the administration that keeps jobs moving and the branch running smoothly.

What you’ll be doing

Running the daily schedule and allocating jobs for our Mildura field team

Handling calls, emails and bookings, and keeping customers informed

Checking purchase orders and job requirements, and following client procedures

Managing jobs in simPRO and preparing completed work for invoicing

Arranging materials, raising purchase orders and coordinating contractors

Coordinating solar paperwork, network applications and customer handover documents

Keeping the office running smoothly and maintaining WHS and compliance records

What you’ll bring

Strong organisational skills and attention to detail

Friendly, clear communication and a helpful approach to customers

Initiative, reliability and the ability to manage changing priorities

Confidence using computers, sound numeracy and a willingness to learn

Experience in administration, scheduling or customer service would be helpful. Familiarity with simPRO is a bonus, but not essential.

You don’t need a trade background. If you’re organised, good with people and willing to learn, we’ll provide training in our systems and processes.

About Ozora Mildura

We’re an electrical and renewable energy company looking after homes, businesses and industry across Sunraysia. Our name is built on being approachable, dependable and straight with people, and we back every job with a lifetime workmanship warranty.

Mildura is a growing branch with a close local team, and this role is an important part of keeping it running well.

A supportive local team and a Service Manager you can turn to for help

Proper training, with time taken to teach you our systems and help you settle in

Real ownership of the daily schedule and the chance to make a difference to our team and customers

Opportunities to build your skills and develop as the branch grows

Regular Monday to Friday hours in a permanent, full time position