Service Coordinator

Morson Edge Australia; Sydney; On-site; AUD 86,000 - 105,000; Full time

Benefits offered by this job

Permanent, full-time position

Up to $95k + Super

Job summary

Morson Edge Australia is seeking a Service Coordinator for the fire protection division on Sydney's Northern Beaches. You will own maintenance scheduling, coordinate technicians and manage day-to-day service flows across a varied commercial portfolio.

The role requires fire protection industry experience and hands-on Uptick usage, with strong organisational and proactive communication to keep multiple jobs moving smoothly. This is a permanent, full-time position offering up to $95k plus super.

Qualifications

• Previous experience in the fire protection industry - essential.
• Hands-on Uptick experience - essential.
• Experience in service coordination, scheduling or service administration.
• Good understanding of fire maintenance and routine testing workflows.
• Strong organisational skills and the ability to keep multiple jobs moving.
• Confident communication skills and a proactive, solutions-focused approach.

Responsibilities

• Coordinate planned, preventive and reactive fire maintenance works.
• Schedule technicians and subcontractors across multiple commercial sites.
• Manage work orders, scheduling and job close-outs through Uptick.
• Coordinate routine testing and ongoing maintenance schedules.
• Liaise with clients, technicians and subcontractors to ensure works run smoothly.
• Manage service reports, compliance documentation and client portals.
• Support purchase orders, invoicing and general service administration.

Skills

Organisational skills

Communication skills

Proactive mindset

Problem solving

Tools

Uptick

Job description

Service Coordinator - Fire Protection

Northern Beaches, Sydney | Up to $95k + Super

If you know the fire protection industry, enjoy keeping a busy service department running smoothly and are confident using Uptick, this could be your next move.

Service Coordinator - Fire Protection

Northern Beaches, Sydney | Up to $95k + Super

If you know the fire protection industry, enjoy keeping a busy service department running smoothly and are confident using Uptick, this could be your next move.

We're partnering with an established and growing fire protection contractor looking for an experienced Service Coordinator to join their team on Sydney's Northern Beaches.

This is a key position within the service department, where you'll have ownership of maintenance scheduling, technician coordination and the day-to-day flow of service works across a varied commercial portfolio.

You'll be joining a supportive, down-to-earth team that values people who take initiative, stay organised and get things done.

What You'll Be Doing

• Coordinating planned, preventative and reactive fire maintenance works
• Scheduling technicians and subcontractors across multiple commercial sites
• Managing work orders, scheduling and job close-outs through Uptick
• Coordinating routine testing and ongoing maintenance schedules
• Liaising with clients, technicians and subcontractors to ensure works run smoothly
• Managing service reports, compliance documentation and client portals
• Supporting purchase orders, invoicing and general service administration

What We’re Looking For

We're looking for someone who already understands the pace of a fire service environment and can confidently manage competing priorities.

You'll Need

• Previous experience in the fire protection industry - essential
• Hands-on Uptick experience - essential
• Experience in service coordination, scheduling or service administration
• A good understanding of fire maintenance and routine testing workflows
• Strong organisational skills and the ability to keep multiple jobs moving
• Confident communication skills and a proactive, solutions-focused approach

Whether your current title is Service Coordinator, Service Administrator, Fire Maintenance Coordinator or Scheduler, we'd be interested in speaking with you.

Why Consider This Opportunity

• Up to $95k + super, depending on experience
• Permanent, full-time position on Sydney's Northern Beaches
• Established and growing fire protection contractor
• Supportive, approachable team with a down-to-earth culture
• Genuine responsibility and ownership within the service department
• Varied commercial maintenance portfolio, keeping the role interesting