Service Coordinator

Randstad NV; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Work from home

Free onsite parking

Supportive leadership

Onboarding and growth

Fast-paced environment

Diverse stakeholder exposure

Job summary

Randstad Australia is seeking a proactive Service Coordinator to oversee maintenance work orders from receipt to completion. You’ll liaise with clients, tenants, contractors, and internal teams to ensure projects run on schedule, safely, and to high standards.

Ideal applicants bring experience in service coordination or maintenance scheduling, strong communication, and a proactive problem-solving mindset. The role offers hybrid working options, onboarding, and opportunities to grow within a

Qualifications

• Previous experience as a service coordinator, scheduler, project coordinator, maintenance coordinator, customer service, administration etc
• A clear, confident communicator who can build rapport with diverse stakeholders
• Strong problem-solving ability with a proactive, can-do attitude

Responsibilities

• Coordinate, allocate, and monitor maintenance work orders from receipt to sign-off
• Schedule trades and contractors based on job priority, availability, and scope
• Organise site access, appointments, and stakeholder attendance
• Keep clients, tenants, and suppliers in the loop with clear, regular updates
• Troubleshoot issues, delays, and variations to keep delivery on track
• Update job records, compliance documentation, and completion reports

Job description

This well-respected business has built a strong reputation for delivering high-quality construction and property maintenance projects across the community. Known for their collaborative, supportive, and safety-focused culture, they are now on the lookout for a proactive Service Coordinator to join their close-knit team. If you're looking for a workplace where your input is valued and you can build a long-term career, this is the place to be.

Your New Role

This is your chance to be the central engine of the operation. As the Service Coordinator, you'll be the go-to person managing maintenance work orders from initial receipt right through to completion. You'll liaise with clients, tenants, contractors, and internal teams to keep projects running on schedule and ensure works are delivered safely and to the highest standard.

Key Responsibilities

• Coordinate, allocate, and monitor maintenance work orders from receipt to sign-off
• Schedule trades and contractors based on job priority, availability, and scope
• Organise site access, appointments, and stakeholder attendance
• Keep clients, tenants, and suppliers in the loop with clear, regular updates
• Troubleshoot issues, delays, and variations to keep delivery on track
• Update job records, compliance documentation, and completion reports

Why You'll Love It

• Work from home up to 3 days per week after training period
• Free onsite parking available in Hillsdale and Ingleburn
• A supportive team with approachable leadership and a great workplace culture
• Full onboarding and ongoing support with clear opportunities to grow your skills
• Fast-paced, varied work where no two days are the same
• Ideal for someone with a background in service coordination, maintenance/facilities scheduling, construction admin, or high-volume operations

About You

• Previous experience as a service coordinator, scheduler, project coordinator, maintenance coordinator, customer service, administration etc
• A clear, confident communicator who can build rapport with diverse stakeholders
• Strong problem-solving ability with a proactive, can-do attitude

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.