Sales & Service Coordinator

u&u Recruitment Partners; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

u&u Recruitment Partners is seeking a confident Sales & Service Coordinator to support a busy Business Development team in Brisbane. The role combines customer engagement, tender coordination, sales support and project administration to keep commercial activities and orders moving smoothly.

You'll build strong relationships across customers, suppliers and internal teams, manage multiple priorities, and contribute to process improvements with a proactive, solutions-focused approach.

Qualifications

• Experience in a Sales Coordinator, Commercial Coordinator, Executive Assistant or similar business support role.
• Strong communication and relationship-building skills, with confidence engaging with stakeholders at all levels.
• Excellent organisational skills and the ability to manage multiple priorities.
• Experience preparing quotations, tenders or other commercial documentation.
• Strong Microsoft 365 skills and experience using CRM systems.
• A proactive, solutions-focused approach and a willingness to learn.
• The ability to coordinate projects, follow through on actions and deliver results.
• A collaborative, positive and can-do attitude.

Responsibilities

• Coordinate customer orders, quotations, tenders and commercial documentation;
• Support the preparation of tender submissions and business proposals;
• Build strong relationships with customers, suppliers and internal stakeholders;
• Coordinate meetings, track actions and ensure timely follow-up;
• Maintain accurate CRM records, sales pipeline information and reporting;
• Assist with project coordination and business improvement initiatives;
• Support customer engagement activities, business events and team initiatives; and
• Identify opportunities to streamline processes and improve ways of working.

Skills

Sales coordination

Stakeholder engagement

CRM proficiency

Organisational skills

Quotation/tender support

Project coordination

Tools

CRM systems

Microsoft 365

Job description

Our client is a well-established, global organisation specialising in rail infrastructure products and services, with a strong presence across Australia. With a focus on quality, innovation and long-term customer relationships, they work with major government and blue-chip organisations to deliver essential infrastructure solutions.

About the opportunity

We are seeking a confident and proactive Sales & Service Coordinator to support a busy Business Development team and help deliver exceptional customer outcomes. This is a varied, hands‑on role combining customer engagement, sales support, tender and quotation coordination, project administration and broader business support. Working closely with internal teams, customers and suppliers, you will play an important role in keeping commercial activities, customer orders and projects running smoothly.

This opportunity would suit an experienced coordinator, Executive Assistant or business support professional looking to broaden their skill set, take greater ownership and gain exposure across a commercial business.

Who are we looking for?

We are looking for someone who enjoys building relationships, bringing people together and keeping things moving. You will be organised, commercially minded and comfortable managing competing priorities, with the confidence to communicate with stakeholders at all levels.

Key responsibilities

• Coordinate customer orders, quotations, tenders and commercial documentation;
• Support the preparation of tender submissions and business proposals;
• Build strong relationships with customers, suppliers and internal stakeholders;
• Coordinate meetings, track actions and ensure timely follow-up;
• Maintain accurate CRM records, sales pipeline information and reporting;
• Assist with project coordination and business improvement initiatives;
• Support customer engagement activities, business events and team initiatives; and
• Identify opportunities to streamline processes and improve ways of working.

You will bring:

• Experience in a Sales Coordinator, Commercial Coordinator, Executive Assistant or similar business support role;
• Strong communication and relationship-building skills, with confidence engaging with stakeholders at all levels;
• Excellent organisational skills and the ability to manage multiple priorities;
• Experience preparing quotations, tenders or other commercial documentation;
• Strong Microsoft 365 skills and experience using CRM systems;
• A proactive, solutions-focused approach and a willingness to learn;
• The ability to coordinate projects, follow through on actions and deliver results; and
• A collaborative, positive and can-do attitude.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.