Service Coordinator

Eilbeck Cranes; Newcastle-Maitland; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

38-hour week

Overtime opportunities

Job summary

EilbeckCranes is seeking a full-time permanent Service Coordinator to join our Service Team in Thornton, New South Wales. Duties include coordinating day-to-day operations, planning and scheduling jobs, liaising with customers and suppliers, processing timesheets, and handling invoicing.

Ideal candidates will have 3+ years in a service administration role, excellent communication, and strong organisational skills.

Qualifications

• Minimum 3 years’ experience in an administrative role in a service division.
• Experience with records, documentation, financial administration and office support.
• Stakeholder management and strong attention to detail.

Responsibilities

• Coordinate day-to-day operations of the Thornton service team.
• Work with the Service Supervisor to plan and schedule jobs.
• Liaise with customers and suppliers.
• Process timesheets and supplier invoices.
• General office duties and administration for service teams.
• Coordinate mobilisation for projects and shutdowns.

Skills

Organisational skills

Time management

Communication skills

Multitasking

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

EilbeckCranes is a crane manufacturing & servicing company which provides overhead crane and hoisting products and services throughout Australia. We have been running for 120 years now, with 19 offices / facilities across Australia.

Australian owned family business and Australia’s leading overhead crane and hoist manufacturing company

Growing & Fast Paced Organization

Challenging and Rewarding Role

Financial well-being - Novated Lease

ABOUT THE ROLE

We are immediately seeking a fulltime permanent Service Coordinator to join our Service Team in Thornton, New South Whales.

Duties will include -

• Assist with the coordinating of the day-to-day operations of the Thornton service team
• Work side by side with the Service Supervisor
• Plan and schedule jobs
• Liaise with customers & suppliers
• Process timesheets
• Liaise with Clients
• Process supplier invoices
• General office duties and administration for these service teams
• Assist management with administrative tasks when required
• Ensure that work is completed and performed within agreed times a
• Coordinate and manage mobilisation for projects and shutdowns.
• Collaborate with operations to ensure job ready workforces meet compliance standards which includes managing qualifications, inductions, medicals and training.
• Job costing and invoicing upon completion of respective job.

ABOUT YOU

• Minimum 3 years’ experience in an administrative role in Service division
• Confident handling multiple tasks in a fast-paced environment
• Must have experience in records, documentation, financial administration, office support, stakeholder management
• Strong organisational and time management skills
• Excellent communication skills with customers and internal teams
• Strong attention to detail and accuracy
• Proficient in Microsoft Office (Word, Excel, Outlook)

ADDITIONAL INFORMATION

7am

38 hour work week plus potential overtime