Service Coordinator

Eilbeck Cranes; City of Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Novated lease

38 hour work week

Overtime opportunities

Job summary

EilbeckCranes is seeking a fulltime permanent Service Coordinator to join our Service Team in Truganina, Victoria. You will coordinate day-to-day operations and plan and schedule jobs, working closely with the Service Supervisor.

The role requires strong administrative skills, multitasking, and excellent communication with customers and suppliers. You will manage timesheets, invoicing, and project mobilisation while ensuring compliance and timely delivery.

Qualifications

• Minimum 3 years’ experience in an administrative role in Service division.
• Experience handling records and documentation.
• Strong organisational and time management skills.
• Excellent communication with customers and internal teams.
• Proficient in Microsoft Office suite.

Responsibilities

• Coordinate day-to-day operations of the Melbourne service team.
• Work with the Service Supervisor to plan and schedule jobs.
• Liaise with customers and suppliers.
• Process timesheets and invoices.
• General office duties and administration for service teams.
• Assist management with administrative tasks when required.
• Ensure work is completed within agreed times.
• Coordinate mobilisation for projects and shutdowns.
• Manage qualifications, inductions, medicals and training to meet compliance.

Skills

Administrative experience

Multitasking

Organisation

Stakeholder management

MS Office

Communication skills

Tools

Microsoft Office

Job description

EilbeckCranes is a crane manufacturing & servicing company which provides overhead crane and hoisting products and services throughout Australia. We have been running for 118 years now, with 19 offices / facilities across Australia.

Australian owned family business and Australia's leading overhead crane and hoist manufacturing company

Growing & Fast Paced Organization

Challenging and Rewarding Role

• Financial well-being - Novated Lease

ABOUT THE ROLE

We are immediately seeking a fulltime permanent Service Coordinator to join our Service Team in Truganina, Victoria.

Duties will include

• Assist with the coordinating of the day-to-day operations of the Melbourne service team
• Work side by side with the Service Supervisor
• Plan and schedule jobs
• Liaise with customers & suppliers
• Process timesheets
• Liaise with Clients
• Process supplier invoices
• General office duties and administration for these service teams
• Assist management with administrative tasks when required
• Ensure that work is completed and performed within agreed times a
• Coordinate and manage mobilisation for projects and shutdowns.
• Collaborate with operations to ensure job ready workforces meet compliance standards which includes managing qualifications, inductions, medicals and training.
• Job costing and invoicing upon completion of respective job.

ABOUT YOU

• Minimum 3 years’ experience in an administrative role in Service division
• Confident handling multiple tasks in a fast-paced environment
• Must have experience in records, documentation, financial administration, office support, stakeholder management
• Strong organisational and time management skills
• Excellent communication skills with customers and internal teams
• Strong attention to detail and accuracy
• Proficient in Microsoft Office (Word, Excel, Outlook)

ADDITIONAL INFORMATION

• 7am
• 38 hour work week plus potential overtime