Senior Service Administrator

Www.chandlermacleod.com; Singleton Council; On-site; AUD 57,000 - 81,000; Full time

Benefits offered by this job

Up to $50 per hour

Team environment

Mining operation

Diverse role

Training & development

Meaningful contribution

Job summary

Chandlermacleod is seeking a Senior Service Administrator for a Mt Thorley-based role in the mining and service sector. You will raise and manage job cards, process costs and invoices, assist with scheduling, coordinate site mobilisation, and support payroll data entry in a fast-paced environment.

The ideal candidate has solid administrative experience in industrial settings, strong customer service, excellent organisation, detail orientation, data handling skills, and proficient MS Office

Qualifications

• Previous experience in an administrative role, preferably in service/mining/industrial environments.
• Strong customer service and stakeholder management skills.
• Excellent organisational and time management abilities.
• High attention to detail and accuracy.
• Experience processing large volumes of data.
• Strong literacy, numeracy and analytical skills.
• Intermediate MS Office skills, especially Excel/Outlook/Word.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Raise and manage job cards and repair orders.
• Cost and invoice service jobs accurately and efficiently.
• Assist with scheduling service activities.
• Coordinate site mobilisation requirements.
• Support timesheet processing and payroll data entry.
• Respond to customer enquiries and service-related queries.
• Maintain databases, records and filing systems.
• Generate reports and support service operations.
• Assist other administration teams as required.
• Contribute to continuous improvement initiatives across admin and service functions.
• Provide on-the-job training and support where required.
• Ensure compliance with quality, safety and environmental policies.

Skills

Administrative experience

Customer service

Stakeholder management

Organisation

Time management

Attention to detail

Data processing

Literacy/Numeracy/Analytical

MS Office (Excel, Outlook, Word)

Prioritisation

Education

Certificate III in Business Administration

Job description

Senior Service Administrator

Mt Thorley, NSW

Full-Time Casual Opportunity | Up to $50 per hour

About the Opportunity

Our client is seeking an experienced and highly organised Senior Service Administrator to join their Service team based in Mt Thorley.

Key Responsibilities

• Raise and manage job cards and repair orders.
• Cost and invoice service jobs accurately and efficiently.
• Assist with scheduling service activities.
• Coordinate site mobilisation requirements.
• Support timesheet processing and payroll data entry.
• Respond to customer enquiries and service-related queries.
• Maintain databases, records, and filing systems.
• Generate reports and provide administrative support to service operations.
• Assist other administration teams as required.
• Contribute to continuous improvement initiatives across administration and service functions.
• Provide on-the-job training and support where required.
• Ensure compliance with quality, safety, and environmental policies and procedures.

About You

To be successful in this role, you will have:

Essential Skills & Experience

• Previous experience in an administrative role, preferably within a service, mining, industrial, maintenance, or similar environment.
• Strong customer service and stakeholder management skills.
• Excellent organisational and time management abilities.
• High attention to detail and accuracy.
• Experience processing large volumes of data.
• Strong literacy, numeracy, and analytical skills.
• Intermediate Microsoft Office skills, particularly Excel, Outlook, and Word.
• The ability to manage competing priorities in a fast-paced environment.

Desirable

• Certificate III in Business Administration.
• Experience with service management or ERP systems.
• Report writing and research skills.

What We're Looking For

We are looking for someone who works collaboratively and builds positive relationships across teams, communicates clearly and professionally, and takes pride in delivering accurate and timely outcomes. You will be adaptable, embrace change, and demonstrate initiative when identifying opportunities for improvement.

A strong commitment to safety, quality, customer service, and continuous improvement will be key to your success in this role.

What's on Offer?

• Casual opportunity paying up to $50 per hour.
• Join a supportive and professional team environment.
• Work within a well-established mining and service operation.
• Enjoy a diverse role with exposure to multiple business functions.
• Ongoing training and development opportunities.
• Opportunity to make a meaningful contribution to a high-performing team.