Service Advisor

McCarroll Automotive Group; Newcastle; On-site; AUD 45,000 - 65,000; Full time

Job summary

McCarroll Automotive Group is seeking a Service Advisor for the Broadmeadow Service Centre. The role focuses on delivering a high standard of guest experience, handling inquiries, and coordinating between customers and service staff.

Successful applicants will be well presented, have strong communication skills, and work effectively in a team. Australian location and permanent residency status are required. On-site role with no agency involvement.

Qualifications

• Be well presented.
• Have excellent communication and customer service skills.
• Be self-motivated.
• Be professional and enthusiastic.
• Have strong attention to detail.
• Good phone manner.
• Work well in a team environment.
• Drivers Licence.
• Strong work ethic.

Responsibilities

• Answering the main switch.
• Ensuring Guests are welcomed and greeted.
• Gathering information from customers to pass onto service staff.
• General Administration duties and ordering.
• Serving customers dropping off and picking up their vehicle.

Skills

Customer service

Communication

Administration

Teamwork

Phone etiquette

Attention to detail

Professionalism

Self-motivated

Driver's licence

Job description

McCarroll Automotive Group – Broadmeadow NSW

Service Advisor- McCarroll's Jeep, Ram, Geely & Leap Service Centre – Broadmeadow Based

Here's an exciting opportunity to join our outstanding team as a Service Advisor.

We exist to supply and service awesome vehicles to awesome people, to continue to do this, we are adding to our team of amazing people.

About Us

McCarroll's Jeep, Ram, Geely & Leap is a family owned and operated business with a great reputation as an industry leader. McCarroll's Automotive Group is one of Australia's fastest growing automotive groups which has eleven brands including Lexus, Ferrari, Maserati,Porsche, Volkswagen, Alfa Romeo, Fiat, Jeep, Ram, Volvo and Mazda.

The Role,

We are looking forhighly motivated, enthusiastic, driven person to provideour Guests with an outstanding service experience.

The duties will include –

• Answering the main switch
• Ensuring Guests are welcomed and greeted
• Gathering information from customers to pass onto service staff
• General Administration duties and ordering
• Serving customers dropping off and picking up their vehicle

The successful applicant will offer the following characteristics

• Be well presented
• Have excellent communication and customer service skills
• Be self-motivated
• Be professional and enthusiastic
• Have strong attention to detail
• Good phone manner
• Work well in a team environment
• Drivers Licence
• Strong work ethic

Applicants must be physically located in Australia and must be Australian or New Zealand citizens or hold a permanent residency visa.

Only successful applicants will be contacted.

No agencies please.

Employment is conditional upon background checks.