Customer Experience Service Advisor | Auto Centre

McCarroll Automotive Group; Newcastle; Presencial; AUD 45.000 - 65.000; Jornada completa

Descripción de la vacante

McCarroll Automotive Group is seeking a Service Advisor for the Broadmeadow Service Centre. The role focuses on delivering a high standard of guest experience, handling inquiries, and coordinating between customers and service staff.

Successful applicants will be well presented, have strong communication skills, and work effectively in a team. Australian location and permanent residency status are required. On-site role with no agency involvement.

Formación

• Be well presented.
• Have excellent communication and customer service skills.
• Be self-motivated.
• Be professional and enthusiastic.
• Have strong attention to detail.
• Good phone manner.
• Work well in a team environment.
• Drivers Licence.
• Strong work ethic.

Responsabilidades

• Answering the main switch.
• Ensuring Guests are welcomed and greeted.
• Gathering information from customers to pass onto service staff.
• General Administration duties and ordering.
• Serving customers dropping off and picking up their vehicle.

Conocimientos

Customer service

Communication

Administration

Teamwork

Phone etiquette

Attention to detail

Professionalism

Self-motivated

Driver's licence

Descripción del empleo

McCarroll Automotive Group is seeking a Service Advisor for the Broadmeadow Service Centre. The role focuses on delivering a high standard of guest experience, handling inquiries, and coordinating between customers and service staff.

Successful applicants will be well presented, have strong communication skills, and work effectively in a team. Australian location and permanent residency status are required. On-site role with no agency involvement.