Automotive Service Advisor — Customer-Centric & Tech-Savvy

McCarroll Automotive Group; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Attractive remuneration

Supportive and friendly work enviro n-

Job summary

McCarroll Automotive Group – Brookvale NSW is seeking a Service Advisor to join our service team. The successful candidate will have automotive servicing knowledge, strong customer service history and the ability to translate technical information for customers. Applicants must be located in Australia, be Australian or New Zealand citizens or hold a permanent residency visa.

No agencies. Employment is conditional upon background checks.

Qualifications

• Previous experience in a service advisor role in automotive industry.
• Strong customer service track record and ability to translate technical info for customers.
• Excellent communication, problem solving and time management skills.
• High level of computer competency.

Responsibilities

• Assist customers with service information and bookings.
• Explain technical issues in plain terms to customers.
• Maintain high levels of customer service and satisfaction.
• Work in a team to meet commitments and schedule deadlines.

Skills

Communication skills

Problem solving

Customer service

Commitment to timelines

Computer literacy

Time management

Administration & organisation

Team player

Job description

McCarroll Automotive Group – Brookvale NSW is seeking a Service Advisor to join our service team. The successful candidate will have automotive servicing knowledge, strong customer service history and the ability to translate technical information for customers. Applicants must be located in Australia, be Australian or New Zealand citizens or hold a permanent residency visa.

No agencies. Employment is conditional upon background checks.