Service Administration Coordinator – Customer & Ops Support

Hitachi Construction Machinery; Cavan; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration

Superannuation

Biannual bonuses

Staff discounts

Career development

Parental leave policy

Health insurance discounts

Employee assistance program

Referral program

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a motivated Administrative Team member to join the Service Department at our Cavan branch. This permanent, full-time role offers variety, stability, and a supportive team environment.

You will open and close service jobs, process work orders and timesheets, handle customer enquiries, and provide essential admin support to the branch. Strong computer skills and prior admin experience in a busy office are required.

Qualifications

• Experience working in a busy office environment.
• Experience in a service, workshop or warranty environment is not essential but highly regarded.
• Strong verbal and written communication skills are required.
• Sound level of computer literacy with MS Word, Excel, Outlook and PowerPoint.

Responsibilities

• Open and close Service jobs.
• Prepare and review service work orders.
• Process timesheets.
• Provide exceptional customer service.
• Create and receipting Purchase Orders.
• Answer and direct phone enquiries.
• Support the branch with other general Service Administration tasks.

Skills

MS Word/Excel

Customer service

Communication skills

Data entry

Team player

Education

Administrative experience

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a motivated Administrative Team member to join the Service Department at our Cavan branch. This permanent, full-time role offers variety, stability, and a supportive team environment.

You will open and close service jobs, process work orders and timesheets, handle customer enquiries, and provide essential admin support to the branch. Strong computer skills and prior admin experience in a busy office are required.