Service Administrator

Hitachi Construction Machinery Australia; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration

Employee discounts

Career stability

Supportive branch culture

Paid parental leave

Health insurance

Referral program

Professional development

Job summary

Hitachi Construction Machinery Australia is seeking a motivated administrative team member for the Service Department at the Cavan branch. This full-time role offers variety, stability and a collaborative team environment.

You will handle service jobs, prepare orders, process timesheets and provide excellent customer service while supporting the branch with various admin tasks. A positive attitude and strong MS Office skills are essential.

Qualifications

• Positively contributes in a team environment.
• Strong attention to detail and accuracy.
• Proficient with Word, Excel, Outlook and PowerPoint.
• Experience in a busy office administration role.
• Experience in service/warranty is a plus.

Responsibilities

• Opening & closing Service jobs
• Preparing and reviewing service work orders
• Processing timesheets
• Providing exceptional customer service
• Creating & receipting Purchase Orders
• Answering and directing phone enquiries
• Supporting the branch with other general Service Administration tasks

Skills

Administrative support

Customer service

Attention to detail

Communication skills

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, backed by a strong reputation for quality products, reliable service, and exceptional people.

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, backed by a strong reputation for quality products, reliable service, and exceptional people.

The Opportunity

HCA is seeking a motivated, energized and well-presented team player to join our Administrative Team within the Service Department at our Cavan branch. This is a permanent, full-time opportunity offering variety, stability, and the chance to be part of a supportive and collaborative team environment.

Responsibilities

Reporting to the Administration Manager – key responsibilities will include:

• Opening & closing Service jobs
• Preparing and reviewing service work orders
• Processing timesheets
• Providing exceptional customer service
• Creating & receipting Purchase Orders
• Answering and directing phone enquiries
• Supporting the branch with other general Service Administration tasks

About You

• You bring a positive,"glass half full" attitude and a willingness to be a part of the team
• You have an eye for the details.
• Possess a sound level of computer literacy, including Microsoft Word, Excel, Outlook, and PowerPoint
• Demonstrate strong verbal and written communication skills
• Have previous administration experience in a busy office environment
• Experience within a service, workshop, or warranty environment is not essential but will be highly regarded

Hitachi Benefits - What's On Offer

• Competitive Remuneration: Attractive base salary + super + biannual bonuses
• Employee Rewards: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
• Career: Permanent position in a leading OEM with long term job security
• Culture: Supportive branch culture where your contributions are valued
• Paid Parental Leave Policy
• Health: Discounted health insurance policy + Employee Assistance Program to support our employees and their families
• Referral Program: Successfully refer a friend and earn cash!
• Professional Development: Opportunities for ongoing training and professional development

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.