Service Administration Specialist - Growth & Team Support

Hitachi Construction Machinery; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Employee discounts

Career stability

Culture of support

Parental leave

Health benefits

Referral program

Training & development

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a motivated Administrative team member in the Service Department at the Cavan branch. This permanent full-time role offers variety, stability, and a collaborative team environment.

Reporting to Administration Manager, you will handle service jobs, processing orders and timesheets, and provide outstanding customer service while supporting branch administration tasks.

Qualifications

• Experience in a busy office environment.
• Excellent communication skills, both written and spoken.
• Proficient in MS Office suite and data entry.

Responsibilities

• Open and close service jobs and manage service work orders.
• Process timesheets and receipting of Purchase Orders.
• Provide exceptional customer service to branch customers.
• Answer phone enquiries and direct as needed.
• Support the Service Administration tasks to keep the branch running smoothly.

Skills

Positive attitude

Detail-oriented

Verbal & written communication

Customer service experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a motivated Administrative team member in the Service Department at the Cavan branch. This permanent full-time role offers variety, stability, and a collaborative team environment.

Reporting to Administration Manager, you will handle service jobs, processing orders and timesheets, and provide outstanding customer service while supporting branch administration tasks.