Senior Team Leader

Queensland Government; Australia; On-site; AUD 120,000 - 150,000; Full time

Job summary

Queensland Government seeks a Senior Team Leader to guide staff delivering child protection services, ensuring adherence to legislation, policies, and best-practice guidelines. You will allocate tasks, set priorities, and help shape regional service responses in collaboration with partners and stakeholders.

You will identify training needs, supervise staff performance, and contribute to quality assurance reviews while promoting a professional ethic and excellence in service delivery across the

Qualifications

• Degree in accordance with the Qualification Requirements.
• Blue Card or eligibility to obtain one.
• Current C Class Driver's Licence.

Responsibilities

• Provide leadership and management of staff to deliver quality child protection service delivery.
• Develop service responses to meet identified client needs in collaboration with cross-sector partners.
• Identify training needs and work with regional training specialists.
• Develop enduring cross-sector partnerships to enhance collaboration.
• Participate in the Management Team and quality assurance reviews.
• Provide authoritative advice on complex casework, policy, legislation and practice.
• Enhance regional community by improving client service and public administration.

Skills

Leadership

People management

Policy guidance

Quality assurance

Education

Bachelor's degree

Job description

Your responsibilitiesAs a Senior Team Leader you will:Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.In conjunction with the Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.Foster a culture and philosophy of frontline service delivery, cooperation, teamwork, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.Actively participate as a member of the Management Team and in quality assurance reviews of the work group.Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services.Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client serviceYour mandatory requirementsPossession of a degree in accordance with the Qualification Requirements. Information available at: Qualifications - CSO careersPossession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency.Regular Travel is a requirement of this position; therefore, it is a requirement that the applicant hold a current 'C' Class Drivers licence.This work is licensed under a Creative Commons Attribution 3.0 Australia License.